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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
September 03, 2016
Excellent customer service! I have given an excellent rating due to the excellent customer service I receive. 3rd time buying a car at Serra Toyota, I am loving my Avalon! I have given an excellent rating due to the excellent customer service I receive. 3rd time buying a car at Serra Toyota, I am loving my Avalon! More
by Best Customer
Employees Worked With
Shawn Jenkins, Shawn Jenkins
September 03, 2016
New car purchase Chris was very attentive and kind. He worked nonstop to help us. He was training a new employee named Josh and he was awesome as well. Mum mom and Chris was very attentive and kind. He worked nonstop to help us. He was training a new employee named Josh and he was awesome as well. Mum mom and sister both purchased vehicles in April 2016 and Chris sold both vehicles to them. I look forward to enjoying my new Toyota Camry! Thanks Chris and Josh for your help and kindness! More
by Cincin
Employees Worked With
Chris Ziadie
September 02, 2016
Great salesmen This is my second vehicle is purchased from Serra Toyota. I could've gone to some other dealership. But, my experience here was one of the best ever p This is my second vehicle is purchased from Serra Toyota. I could've gone to some other dealership. But, my experience here was one of the best ever purchasing a new vehicle. Jarmaine White was my sales men the first time. So when I decided to trade it in for a newer model I thought of Jermaine White. I told him what I wanted and he delivered. More
by Stephpickett
Employees Worked With
Jarmaine White
September 01, 2016
Quick and painless Chris did a great job!! I really love my new Camry and look forward to driving it for many years. My last Camry had 250K+ miles when someone hit me a Chris did a great job!! I really love my new Camry and look forward to driving it for many years. My last Camry had 250K+ miles when someone hit me and it was a total loss or we would still be driving it as a second car. My first car was a 1981 Celica which I bought brand new and drive it 11 years. Loveed it as much the last day I drove it as the first. More
by Cindy's Camry
Employees Worked With
Chris Ziadie
September 01, 2016
Wonderful! Great experience!! Chris was friendly, helpful, and great to work with. Love my new car! Would definitely recommend this dealership and Chris Ziadie t Great experience!! Chris was friendly, helpful, and great to work with. Love my new car! Would definitely recommend this dealership and Chris Ziadie to anyone! More
by Casie Taylor
Employees Worked With
Chris Ziadie
August 31, 2016
Trade in Chris ziadie really helped me find my new 2016 car.he made car payung easy and simply.i even traded in my nissan just to get a Toyota Chris ziadie really helped me find my new 2016 car.he made car payung easy and simply.i even traded in my nissan just to get a Toyota More
by Beth123
Employees Worked With
Chris Ziadie, Matt Lawley
August 31, 2016
Superb! Allen answered every question I had, very polite and friendly, honestly the best service I've had hands down. I recommend anyone who comes to serra, l Allen answered every question I had, very polite and friendly, honestly the best service I've had hands down. I recommend anyone who comes to serra, looking or buying, ask for Allen Burns. Very quick process! More
by B
Employees Worked With
Allen Burns
August 29, 2016
Great purchase / sales team We recently purchased a Highlander from Rachelle Wehby. She and the team spent alot of time making sure we got the right SUV. We LOVE our new car! We recently purchased a Highlander from Rachelle Wehby. She and the team spent alot of time making sure we got the right SUV. We LOVE our new car! More
by tyow
Employees Worked With
Larry Lawson, Raphaelle Wehby
August 28, 2016
Allen Burns AWESOME!!!! Allen Burns is one of the best dealers I have ever dealt with. I had what I wanted and he did what he had to do to meet that criteria. Not only would Allen Burns is one of the best dealers I have ever dealt with. I had what I wanted and he did what he had to do to meet that criteria. Not only would I recommend this dealership, but I'll be making Allen the guy I recommend to everyone I know!!! Again great experience. More
by TheMann2704
Employees Worked With
Allen Burns
August 24, 2016
Great The team that I had was great. We would buy here again. Would recommend to anyone. we have bought our last five car from Serra Toyota The team that I had was great. We would buy here again. Would recommend to anyone. we have bought our last five car from Serra Toyota More
by malinda george
Employees Worked With
Chris McDaniel, Josh Jarboe, Raphaelle Wehby
