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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,791 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,791 reviews

October 03, 2023

The entire process went well. Everything was explained well. The salesman got everything done in a fast and efficient manner. More

by jonm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Parnell
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Helpful
October 03, 2023

Good, relatively quick service. Had to wait 9 months for 2nd key fob. Way too long. Two price stickers on car at time of purchase with different prices. Only notified at time of sig More

by ken_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
October 02, 2023

The finance and sales team were very personable and worked hard to fulfill my needs. More

by Bthomas11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Ruebo and Joel, Matt Lawley, Gary Wilson
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Helpful
October 01, 2023

Quick service. The workers were very professional and courteous. I would recommend the service. Loved the people! More

by mikepereira001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Byars did a great job., Matt Patterson
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Oct 03, 2023 -

Serra Toyota responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team of professionals was courteous and provided fast and efficient services. Thank you for the recommendation and please reach out to Serra Toyota Birmingham if we can be of any further assistance.

Helpful
October 01, 2023

Every one was very friendly and very helpful. The best car buying experiences I’ve had More

by Meaganminyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice
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Oct 03, 2023 -

Serra Toyota responded

We sincerely appreciate you leaving us this excellent 5-star review. Congratulations on your new vehicle. We are elated to know that our Sales Team was friendly and could provide you with the best car-buying experience that you have had. If there is any further auto-related assistance that you require, please feel free to reach out to us here at Serra Toyota Birmingham.

Helpful
October 01, 2023

I would love to Recommend Ms. Halo on a good job,her professsionalism.Thanks to Mr.Derrick and also The ones who went out there way too accommodate me.Well done ! More

by connellchisemsr58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Hala,Mr.Derrick,The guy Ms.Hala had working with me when she left
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Helpful 1
October 01, 2023

I’ve purchased two new vehicles from this dealership. The management and sales associate were professional, courteous, and patient. They worked with me in ways that no other dealer has ever done prior, More

by Geaux Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis
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Helpful
September 30, 2023

Thanks for all of your help. Thanks Morgan Smith for your professionalism. We love our RAV4. More

by Billy Lane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Oct 02, 2023 -

Serra Toyota responded

Hi Billy, we truly appreciate your kind review of Serra Toyota Birmingham. It is wonderful to know that our Sales Team was professional and helpful throughout your vehicle-buying experience and we congratulate you on your new Toyota RAV4.

Helpful
September 28, 2023

Morgan Smith is the person to see at Serra Toyota for your next vehicle purchase! He is friendly, upfront and honest and will get you in and out in no time! More

by Keith Clements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Helpful
September 28, 2023

Alexis P. Was awesome and great to work with. 5 stars for Alexis. Very costumer oriented. Ask for her if going to Serra Toyota. The used car side of Serra Toyo More

by E R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Pham, Roberto
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Helpful
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