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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

July 25, 2016

Friendly, knowledgeable, and polite Just bought a Toyota RAV 4 XLE 2015 from this dealership. All around a great experience, of course, with any dealership, there will be waiting involve More

by navyxv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
July 23, 2016

5 Star Experience Allen Burns provided us with an excellent experience at Serra Toyota. He made buying a car quick & easy. We didn't have to spend a lot of time hagglin More

by Bcat0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jul 23, 2016 -

Serra Toyota responded

We appreciate you taking the time to provide us with your positive review! Allen always provides our customers with excellent and stress free experience! Congratulations on your new vehicle and welcome to the Serra Toyota family. We are very excited to assist you with anything you may need in the future! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 23, 2016

Brand new Rav4!!! Raphaelle was a great sales lady! She got me in my brand new 2016 Rav4! I recommend everyone go visit serra toyota!!! Thank you for helping me get int More

by Candaceeeb92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Jul 23, 2016 -

Serra Toyota responded

Congrats on your new 2016 Rav4! It is always a pleasure to hear our customers leave our dealership feeling satisfied with their purchase. We appreciate your business and hope to see you again in the future.

July 19, 2016

2016 Toyota Corolla First time car buying experience today. Keith was great from the test drive to any questions or concerns that arose. I hope to do business with Keit More

by Zpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Clements
Jul 19, 2016 -

Serra Toyota responded

Thank you for the great review! We are happy to see Keith provided you with top notch service! We look forward to doing business with you again! Feel free to contact us if you have any other questions. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 19, 2016

Quinton was GREAT! Quinton went the extra mile to ensure my car buying experience was a positive one. It took me about four years to research and finally decide on the More

by sarag8or
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Jul 20, 2016 -

Serra Toyota responded

Thank you for taking the time to leave your review. We're so happy to hear that Quinton provided you with such great service. We're proud of our helpful, hassle-free atmosphere. Congratulations on your new Avalon, please let us know if we can be of help in the future!

July 18, 2016

Great experience Raphaelle was great if I ever buy a car again it would be from her I fought with her for 2 weeks about a good deal and she finally found one for me an More

by Rajlouny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Jul 18, 2016 -

Serra Toyota responded

Thank you for taking the time to provide us with your review! Congratulations on your new car! We are happy to see Raphaelle provided you with the best deal she could find. Our customers always come first and are glad to see you walk away happy with the car and deal that you wanted. We are excited to help you again in the future. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 17, 2016

A very satisfying buying experience! We recently purchased a car at Serra Toyota from Allen Burns, and the process couldn't have been easier. Allen was very honest and forthright with us, More

by Foster79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jul 17, 2016 -

Serra Toyota responded

Thank you for taking the time to provide us with your review! Your feedback is truly appreciated as well as your kind words for our staff and Allen. It always puts a smile on our faces to see our customers leave with a stress free and easy car buying experience. Congratulations on your new Prius! We look forward to seeing you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 16, 2016

Awesome experience Great job...Allen Burns awesome job he very pleasant and most of all he listen....I enjoyed working with him....thank you job well done More

by Angela P
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jul 16, 2016 -

Serra Toyota responded

Angela, thank you for the great review! We enjoyed having you with us at Serra Toyota! I will be happy to let Allen know your kind words and to keep up the great work. We look forward to seeing you again soon! Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 14, 2016

Awesome Service!!! Quinton Smith is a great salesman! This was the best experience we've had purchasing a vehicle. Special Thanks to Angela Crowe in finance as well!! Yo More

by Keya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Quinton Smith
Jul 15, 2016 -

Serra Toyota responded

Thanks for your kind review! We're so happy to hear that Quinton and Angela provided you with a great customer experience. Thanks for your business, we hope to see you again!

July 10, 2016

My best new vehicle experience yet. Fast and easy. No hassle and straight to the point. I knew what I wanted the vehicle was held for me with no questions. Drove from Huntsville because the dealer ther More

by Adam Huie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Jul 10, 2016 -

Serra Toyota responded

Thank you for sharing your review, Adam. I am happy to read that your 75 mile drive was worth it, thanks to Quinton's help. We truly appreciate your business and will be willing to assist you whenever need. If you need anything, do not hesitate to let us know. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

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