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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

July 08, 2016

Josh was awesome salesman he should wear running shoes to wo Josh sold us 2used vehicles in 1day awesome salesmanship ,runs around and his effort shows,I wish they made more like him if he didn't have the answer More

by pennybob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Jarboe
Report | Print
Jul 09, 2016 -

Serra Toyota responded

Thanks for your review! We're glad to hear that Josh was so helpful. We'll tell him to keep up the great work! Thank you for your business, we hope to see you again!

July 07, 2016

Best car buying experience I have had Staff especially Shawn Jenkins was very friendly and considerate of our needs. They really went the extra mile for us..would recommend to friends and More

by Mlk2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Report | Print
Jul 07, 2016 -

Serra Toyota responded

Thanks for your review! We're so happy to hear that Shawn took such great care of you. He's a great asset to our team. Thanks for your business, we hope to see you again!

July 07, 2016

Life changing experience! I am so grateful for A. Sow and Serra Toyota they changed my life. I have had a few interviews on the other side of town, where I couldn't travel with More

by Jacqueline Collier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Ahmadou Sow
Report | Print
Jul 07, 2016 -

Serra Toyota responded

Thanks for your feedback, Jacqueline! We're so glad that we could find you a great vehicle so you can get to job interviews easily. We're always happy to help. Thanks for your business, we hope to see you again!

July 07, 2016

Jarmaine White Jermaine was EXCELLENT! He works very hard and is a great aspect to your company! He is truly great at what he does! I will be sending others his way. More

by Adailey2947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Report | Print
Jul 07, 2016 -

Serra Toyota responded

Thank you for sharing your review! It is always a pleasure to know when our customers are happy with their experiences working with out team, Jermaine in particular. He truly is asset to our team here at Serra Toyota and he is great at what he does. I will be sure to tell him to keep up the great work. Thank you for your business. We look forward to your next visit! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 06, 2016

Excellent Experience in Truck Buying Found the truck I wanted online....called in and Quinton was exceptional in assisting me on a trade in for a Tacoma that I had only had for two weeks. More

by Patrick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
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Jul 06, 2016 -

Serra Toyota responded

Patrick, thank you for the 5 star review! It's wonderful to hear that Quinton provided you with all the logistics and was able to assist you with purchasing your new Tundra! Serra Toyota takes great pride in our wonderful staff! We would like to thank you for your business and look forward to seeing you again in the future. Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 06, 2016

2016 vehicles Jarmaine is an outstanding guy overall. He is very patient and understanding when it comes to your wants. He takes his time to get you in the vehicle More

by Crystalyn McCluney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Report | Print
Jul 07, 2016 -

Serra Toyota responded

Thank you for sharing your review, Crystalyn! Congratulations on your new car! I am very happy to know that your experience working Jarmaine went well and that he was able to help get you into the car that you wanted. We appreciate your business and look forward to your next visit! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

July 05, 2016

Great car buying experience! I found a great car at a terrific price, it was everything I was looking for in a car. Shawn Jenkins was very helpful throughout the whole experience. More

by Olivia Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Shawn Jenkins
Report | Print
Jul 06, 2016 -

Serra Toyota responded

Thanks for your feedback, Olivia! We're delighted to hear that Shawn and Angela provided you with the great service that you deserve. Thank you for your business, please let us know if we can help you in the future!

July 05, 2016

Tears of JOY!!! Did app over the phone with the BEST sales guy Ahmadou Sow!! Soon after, I was picking out my brand new car!!!! I was soo happy I cried! Tears of joy! More

by Ella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Report | Print
Jul 08, 2016 -

Serra Toyota responded

Thanks for your kind review, Ella! We're excited to hear that Ahmadou was so helpful. He's a great asset to our dealership - we'll tell him to keep up the great work! Thank you so much for your business, enjoy your new vehicle!

July 04, 2016

Best employee Help me with the car I wanted with me having a kid on the way gave me the best deal thank you man your the best More

by Pcaswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Crowe, Brandon Lee
Report | Print
Jul 05, 2016 -

Serra Toyota responded

Thanks for your review! I'm glad we were able to take care of you. Congratulations on the new car, and the baby on the way!

July 03, 2016

Ahmado was very professional and understanding! He was patie Ahmado is a very professional and understanding guy. He is someone whom I would send him plenty of clients. A straight down to earth guy More

by Tammieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Report | Print
Jul 05, 2016 -

Serra Toyota responded

Thank you for your feedback! Ahmado is such a great asset to our dealership; we'll be sure to pass on your kind words. Thank you for your business, we hope to see you again!

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