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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

June 22, 2016

Dennis wood I just want to say that Dennis Wood helped me with my 2005 toyota 4runner limited. I was there getting a few recalls taking care of and getting a key More

by sorensonm386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS WOOD
Jun 23, 2016 -

Serra Toyota responded

Thank you for your positive review! We appreciate that you took the time out of your day to let us know that we did well. We try to have a professional environment, and we're glad to hear that we did just that. We also appreciate the kind words you said about Dennis and that he was able to take care of what you needed. We look forward to seeing you again! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400.

June 21, 2016

AWESOME Shawn Jenkins was awesome. He made me feel like I was a friend rather than a customer. I am enjoying my 2012 Scion. I will be back for future purchas More

by jenniferls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Jun 22, 2016 -

Serra Toyota responded

I am happy to see that your purchase with Shawn went so well. Thank you for sharing your review and we truly appreciate your business. We look forward to seeing you again! Best, Meghan Barnes Customer Relations Manager 205) 838-4400

June 18, 2016

Allen Burns is the bomb@ I went to Serra Toyota to simply test-drive a Camry. I met Allen, and decided that my next car would 100% be from Serra. 2 days later, I was back at S More

by mbharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Jun 23, 2016 -

Serra Toyota responded

Thanks for your positive review! We appreciate that you took the time out of your day to let us know that you like the way we trade cars! We also like to hear that Allen treated you as a friend, rather than just a regular customer. Let us know if you run into any problems, we would love to help. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400"

June 17, 2016

Serra was the BEST!!!!!! I am enjoying my 2016 Toyota Camry, that i purchased back in May from Raphelle, she is the best. Serra will always get my business. More

by Tberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Raphaelle Wehby
Jun 17, 2016 -

Serra Toyota responded

We're excited to have your business! Thank you for sharing your review and for your business. We look forward to continuing it with you! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 16, 2016

Awesome dealership and staff!! Serra Toyota and the rest of the staff there is absolutely awesome!!! I worked with Raphaelle and she went above and beyond to get me the best deal on More

by vwilliams5682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Jun 19, 2016 -

Serra Toyota responded

What a great review! We are pleased to hear Raphaelle and the team provided you with an awesome experience! They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future. Congrats on your new Corolla!

June 14, 2016

Great service amd super friendly! A wonderful experience and I would recommend to all of my friends! Great follow-up and super-friendly staff. Everything from finding the car to purcha More

by Jennifer Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns, Michael Mahan
Jun 14, 2016 -

Serra Toyota responded

Jennifer- We first want to thank you for you for posting your five star review! We are happy to have your recommendation and we hope that you enjoy your car! We look forward to working with you in the future. - Best, The Serra Toyota Team (205) 838-4400

June 13, 2016

Best in Show While visiting your dealerships ServiceDept., my long time friend & sames associate Matt, introduced me my new sales prifessional and new friend Quint More

by BeccaClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Service, Chris McDaniel, Matt Lawley, Quinton Smith
Jun 14, 2016 -

Serra Toyota responded

Becca- thank you for writing about your experience with Matt and Quinton. We are happy to have you as a loyal customer and it sounds like our team surely does enjoy seeing you! We are thankful for your recommendation and we will continue to ensure that our team's service continues to be the best in town! Best, The Serra Toyota Team (205) 838-4400

June 10, 2016

Best Car Buying Experience I am so glad I chose Serra Toyota to purchase my vehicle from. I have been optimistic about buying because most salesman are usually just trying to ge More

by Yavonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Jun 10, 2016 -

Serra Toyota responded

What a great review! It is our absolute pleasure to assist and provide you with such a fantastic experience. We will be sure to pass along your kind words to Shawn. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.

June 08, 2016

Hard Working To Find The Options I Wanted Highlanders are hard to find right now! I wanted a slightly USED vehicle. Thomas worked diligently to find what I wanted. When he couldn't find it, More

by SooperDooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mimikakis
Jun 09, 2016 -

Serra Toyota responded

I am always happy to see posts like these on our reviews. So I first wanted to say thank you for taking the time to send us your review. Thomas is a hard working salesperson and we are happy to have him on our team. Congratulations on your new Highlander! We're excited to see you again! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

June 08, 2016

2 new 4runners Good inventory - good prices - final check runs smoothly - Jarmaine White, my salesperson is knowledgable - personable and works hard to earn your bus More

by Dbell46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Jun 08, 2016 -

Serra Toyota responded

I first want to say thank you for taking the time to send us your review. Jarmaine is a great salesperson and we are happy to have him as a part of our team and equally as happy to know that his hard work has earned your business! We can't wait to continue working with you. Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

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