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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
May 26, 2016
wonderful customer service! We were on the search for a 4 Runner and Serra had the perfect one, Allen Burns pulled out all the stops for us and made sure that we walked away happ We were on the search for a 4 Runner and Serra had the perfect one, Allen Burns pulled out all the stops for us and made sure that we walked away happy and with the one we wanted! Even brought the paper work to us so we wouldn't have to go back out to the dealership! Can't say enough good things about him!! More
by rmillanhunter
Employees Worked With
Allen Burns
May 26, 2016
Excellent customer service! I would recommend Serra Toyota to anyone. Raphaelle Wehby took great care of my fiancé and I. We are very happy with our new 2016 Corolla. I would recommend Serra Toyota to anyone. Raphaelle Wehby took great care of my fiancé and I. We are very happy with our new 2016 Corolla. More
by Mj1
Employees Worked With
Raphaelle Wehby
May 26, 2016
Sales When I think about buying a car my first phone call will be to Shawn Jenkins this was my 4th car I got from Shawn Jenkins and want be the last one. When I think about buying a car my first phone call will be to Shawn Jenkins this was my 4th car I got from Shawn Jenkins and want be the last one. More
by Salatha
Employees Worked With
Shawn Jenkins
May 24, 2016
Awesome salesman Thank you for all of your help in purchasing my son a 2016 Camry! You were truly a blessing. I have a new lifetime salesman. Thanks Ahmadou! Thank you for all of your help in purchasing my son a 2016 Camry! You were truly a blessing. I have a new lifetime salesman. Thanks Ahmadou! More
by Lashondrao
Employees Worked With
Ahmadou Sow
May 24, 2016
Great salesmen! Not pushy! Keith did a great job! Went above and beyond. I have worked with Morgan too, in the past, he is also outstanding! You will not be disappointed. Yo Keith did a great job! Went above and beyond. I have worked with Morgan too, in the past, he is also outstanding! You will not be disappointed. You will not find a better GM in Birmingham. John McDonald will make sure that you are taken care of. More
by Will Pruitt
Employees Worked With
Keith Clements
May 24, 2016
REAL customer service I knew the Rav4 was what I wanted when I visited Serra Toyota, but getting the deal that I wanted and making sure I had everything included in the pri I knew the Rav4 was what I wanted when I visited Serra Toyota, but getting the deal that I wanted and making sure I had everything included in the price was something only Jarmaine White could help me do. He gave full attention to what I wanted and answered every question I had. Many times he had gone out of his way to make sure I was satisfied with what I was purchasing. Jarmaine and everyone at Serra Toyota have proven to me that they know true customer service and I know I will enjoy every visit. More
by graciedeb
Employees Worked With
Jarmaine White
May 23, 2016
Mr. Shawn Jenkins I enjoyed working with Shawn. He is very professional, positive. and patient. I had hesitations about coming to Serra Toyota but Shawn came highly rec I enjoyed working with Shawn. He is very professional, positive. and patient. I had hesitations about coming to Serra Toyota but Shawn came highly recommended and I decided to use him. Shawn, put my mind at ease and I got everything wanted in a car. Shawn LISTENED to all of my needs and wants and exceeded what I expected. I feel very confident n recommending Shawn and Serra Toyota. More
by sbdaniels
Employees Worked With
Shawn Jenkins
May 23, 2016
JUST GREAT Raphaelle was just great She did it our way an we got what we wanted It was a good experience and the second toy I have bought there Raphaelle was just great She did it our way an we got what we wanted It was a good experience and the second toy I have bought there More
by mojo73
Employees Worked With
Raphaelle Wehby
May 22, 2016
Larry Lawson This man is the best finance person I've ever dealt with, Awesome professional man, who works for the customer if there's a deal for you he'll find it This man is the best finance person I've ever dealt with, Awesome professional man, who works for the customer if there's a deal for you he'll find it. More
by cynthia willoughby
Employees Worked With
Larry Lawson
May 19, 2016
Great vehicles, excellent customer service! Allen was excellent! He spent hours working with us, discussing different models and financing, and test driving 5 or 6 different vehicles! I would Allen was excellent! He spent hours working with us, discussing different models and financing, and test driving 5 or 6 different vehicles! I would definitely buy here again- but it might be a while because, in the end, my husband and I both bought new cars that day! More
by Buffy Hosey
Employees Worked With
Angela Crowe, Allen Burns
