Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
May 07, 2016
Great experience Chris went the extra mile, outstanding personality and exceptional customer service!!! I would definitely refer this location and salesman. This was o Chris went the extra mile, outstanding personality and exceptional customer service!!! I would definitely refer this location and salesman. This was one of the best experiences I have ever encountered when purchasing a vehicle. More
by Tanya
Employees Worked With
Chris Ziadie
May 05, 2016
Great Experince at Serra Toyota Nick Romano andMichael Mahan were excellent representatives and made our car buying experience very easy and enjoyable. We bought a 2015 Toyota Camry Nick Romano andMichael Mahan were excellent representatives and made our car buying experience very easy and enjoyable. We bought a 2015 Toyota Camry in a couple of hours including test driving a few cars, paper work, and car detailing. I strongly recommend this dealership for price, helpfulness, choice, and professionalism. More
by pascal00
Employees Worked With
Nick Romano, Michael Mahan
May 05, 2016
EXCEPTIONAL SERVICE........ I would first like to say my fiance and I is beyond pleased with the quality of service that Mr. Jones provided us with. He was very direct , comforti I would first like to say my fiance and I is beyond pleased with the quality of service that Mr. Jones provided us with. He was very direct , comforting, persistent, respectful and very knowlwdgeable of the vehicles that I qualified for. Mr.Jones is definitely the right fit to be a top salesman at Serra Toyota. I thank all of you for the second chance and big thanks to Mr. Jones. Sincerely, Roy Hurst Jr. and Family More
by RHurst
Employees Worked With
Stanley Jones
May 04, 2016
Awesome Worked with Jon Cohen and had a great experience. Treated nicely and highly recommended! I will be going back to Serra Toyota for future purchases. Worked with Jon Cohen and had a great experience. Treated nicely and highly recommended! I will be going back to Serra Toyota for future purchases. More
by Andrewmac4288
Employees Worked With
Jon Cohen
April 29, 2016
Our Toyota Buying Experience We identified the vehicle we had interest in via the Serra Toyota webpage. We made several specific inquiries via the web page and recieved prompt re We identified the vehicle we had interest in via the Serra Toyota webpage. We made several specific inquiries via the web page and recieved prompt responses from Quinton Smith, Sales Consultant. We purchased a Highlander for my wife who is very happy. He and the rest of the staff were friendly and professional. Should we need to purchase another vehicle Quinton will be the first person I will contact. More
by Dan Lane
Employees Worked With
Alyssa Kornegay, Quinton Smith
April 28, 2016
Great Experience I had a wonderful car buying experience here. Raphaelle Wehby was my salesperson and did a fantastic job of showing me the features and options of th I had a wonderful car buying experience here. Raphaelle Wehby was my salesperson and did a fantastic job of showing me the features and options of the car I was interested in. She was not pushy like other people I have dealt with at other dealerships and seemed like a genuine nice person. I didn't see exactly what I wanted on the lot so she took me around to the back and showed me some new cars that had just come off the truck. I fell in love with one and bought it that night. I really appreciated her down-to-earth attitude and didn't feel pressured at any point during the sale. More
by SarahSansom
Employees Worked With
Raphaelle Wehby
April 28, 2016
Great,fast,and friendly!! As a first time new car buyer they made it easy,simple,and fast. They were also very friendly and made sure I was happy with my purchase!! As a first time new car buyer they made it easy,simple,and fast. They were also very friendly and made sure I was happy with my purchase!! More
by ORLANDO ZAVALA
Employees Worked With
Jon Cohen
April 27, 2016
Great Experience I recently bought new Toyota Camry. I'm very pleased with all the staff and their services. They are very friendly me and explain me everything in det I recently bought new Toyota Camry. I'm very pleased with all the staff and their services. They are very friendly me and explain me everything in detail. I hope they will provide me such a good service in future as well. More
by Setu
Employees Worked With
Larry Lawson, Chris Ziadie
April 27, 2016
2 thumbs up I have nothing negative to say. My salesman was knowledgeable and patient. The financial consultants along with my salesman worked with me & I came ou I have nothing negative to say. My salesman was knowledgeable and patient. The financial consultants along with my salesman worked with me & I came out with a good deal! Thank you all so much! More
by Satisfied Customer
Employees Worked With
Jarmaine White
April 27, 2016
Great and Helpful We had a Great Experience! They lowered our payment and we got a new vehicle. Sales worked very hard to find the right car !Thank you we would definit We had a Great Experience! They lowered our payment and we got a new vehicle. Sales worked very hard to find the right car !Thank you we would definitely recommend Serra Toyota! More
by Roland and Amanda 06
Employees Worked With
Jarmaine White
