Serra Toyota
Birmingham, AL
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Awesome Experience Allen Burns was awesome I had very little money but he and the staff work with my budget and got me into a more reliable vehicle, I'm so amazed at the Allen Burns was awesome I had very little money but he and the staff work with my budget and got me into a more reliable vehicle, I'm so amazed at the level of compassion, I will forever buy a car from Serra Toyota, and Angela in the finance department she is amazing, they have my business for life. More
Great service! Lacyee was so great! She answered any questions we had and was a huge help in the buying process. I'd definitely recommend anyone to go see Lacyee for Lacyee was so great! She answered any questions we had and was a huge help in the buying process. I'd definitely recommend anyone to go see Lacyee for your car buying needs. Everyone at Serra was so nice! More
Everything is AWESOME! I give Jarmaine White 5 stars. he was excellent in getting me a car thats look nice and affordable. Thanks Jarmaine for helping me ride clean! I give Jarmaine White 5 stars. he was excellent in getting me a car thats look nice and affordable. Thanks Jarmaine for helping me ride clean! More
First time new buyer My wife and I went there with our 2 girls in hopes of getting an affordable minivan for our growing family. My SUV needed repairs that I had no desire My wife and I went there with our 2 girls in hopes of getting an affordable minivan for our growing family. My SUV needed repairs that I had no desire to tend to as it was always something else. The sales rep Allen Burns we happy and hit it off with my oldest kid like they've known each other for years. He helped me find a beautiful used van, 2015 Dodge Grand Caravan, and worked with us in working the payment down close to our range. I remember when we were talking about it he said, 'A couple days from now you will be driving and think, I love this van and I am proud of the purchase.' Wow was he right. I do love the van, and I would recommend this dealership to anyone in search of a new or used vehicle. More
Great car buying experience We went to Serra Toyota last weekend looking for a used car. Decided after we got there to drive the new Highlanders. Our salesman Allen Burns wa We went to Serra Toyota last weekend looking for a used car. Decided after we got there to drive the new Highlanders. Our salesman Allen Burns was awesome. He worked with us to get the best deal possible. I truly enjoyed my car buying experience. Love my Highlander, Anita More
Looking for the right car & you had it. Knowlegable sales person with all the info we needed on the car, warranty & financing. They had the minivan model & color we were looking for. Buying Knowlegable sales person with all the info we needed on the car, warranty & financing. They had the minivan model & color we were looking for. Buying process took several hours. We drove our new car the day of purchase. More
15000 mile maintenance Great experience--the 15000 mile maintenance on my Highlander was done in timely manner. Had to go back the next day to replace defective part with t Great experience--the 15000 mile maintenance on my Highlander was done in timely manner. Had to go back the next day to replace defective part with the hatch. Everyone very courteous, waiting room clean. Matt Patterson was very professional, courteous and explained everything very well. Very pleasant experience. Will be back for next scheduled maintenance! More
exceptionaly pleased allen burns was very helpful in helping me find a car that was within my financial capacity.the car was well serviced before I arrived to pick it up a allen burns was very helpful in helping me find a car that was within my financial capacity.the car was well serviced before I arrived to pick it up and allen worked diligently to expedite all the paper work. I am very pleased with my car and service More
Excellent! Thomas has done a wonderful job getting me a car that I really love. The car is phenomenal and I love everything about it. I couldn't ask for a better Thomas has done a wonderful job getting me a car that I really love. The car is phenomenal and I love everything about it. I couldn't ask for a better salesman! Thanks for working hard for getting me a car that fits me Thomas! More
Happy customer Quinton Smith and Matt Lawley worked tirelessly to help me find the vehicle that I wanted. Quinton showed great patience as I bounced from truck to tr Quinton Smith and Matt Lawley worked tirelessly to help me find the vehicle that I wanted. Quinton showed great patience as I bounced from truck to truck, model to model until I found what I wanted. Once I found it, Quinton worked with Matt to come to an acceptable price agreement. I have purchased 6 vehicles from Serra Toyota and will most likely continue to purchase from Serra Toyota More