Serra Toyota
Birmingham, AL
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Had a wonderful experience. Thomas was such a great help and tried to find us the best deal possible. He went above and beyond to help us find what we needed in our price range. Thomas was such a great help and tried to find us the best deal possible. He went above and beyond to help us find what we needed in our price range. More
Great Experience!!! My experience was great! The process was smooth and my sales associate Quinton Smith kept me up to date throughout the process. Customer service is a My experience was great! The process was smooth and my sales associate Quinton Smith kept me up to date throughout the process. Customer service is a big deal to me and I really truly appreciate his patience with answering my questions and concerns. He made the experience great by listening and by helping me get the perfect vehicle. I will like to say Kudos!!! Not only that I was able to have my vehicle delivered to me which was even better. I will highly recommend him to whomever that is looking to purchase a vehicle. More
Awesome Service Allen was a pleasure to work with. He went out of his way and worked really hard to help me find the car I needed. I put a lot on him, but he never fa Allen was a pleasure to work with. He went out of his way and worked really hard to help me find the car I needed. I put a lot on him, but he never faltered from giving excellent customer service. His wonderful personality and great enthusiasm made it a pleasure doing business with them. I will be definitely going back to Serra Toyota in the future for my business. More
My experience was great. Chris was so helpful. Chris Ziadie helped me so much. He was so knowledgable on everything he talked to me about. He made sure to go in great detail about everything with m Chris Ziadie helped me so much. He was so knowledgable on everything he talked to me about. He made sure to go in great detail about everything with me. I was put into a car I absolutely love, and I wouldn't change anything about it. Thank you so very much Chris at Serra Toyota, you will definitely be getting my business again. I will also be sure to refer anyone I know is wanting to buy a car to you. More
Genuine Nick is a very genuine guy who wants to do right by the customer, and I really appreciated that. Felt comfortable and any questions I had were answere Nick is a very genuine guy who wants to do right by the customer, and I really appreciated that. Felt comfortable and any questions I had were answered to my satisfaction. Very pleased More
Fantastic experience all around Great customer service! Chris Z was knowledgeable, honest, and really worked to get me into something that was best 4 me! VERY Happy with my purchase! Great customer service! Chris Z was knowledgeable, honest, and really worked to get me into something that was best 4 me! VERY Happy with my purchase! More
Allen Burns at Serra Toyota was GREAT! I had a great experience at Serra Toyota. Allen Burns was extremely helpful and helped me get the best deal I could possibly ask for. I would definite I had a great experience at Serra Toyota. Allen Burns was extremely helpful and helped me get the best deal I could possibly ask for. I would definitely recomend seeing him if you are in the market for a vehicle. More
I am very, very happy My sales person Petica was helpful, courteous, highly professional doing the hole time I was there she was also very knowlageble about Serra and the 2 My sales person Petica was helpful, courteous, highly professional doing the hole time I was there she was also very knowlageble about Serra and the 2016 Corolla I purchased and this I really liked. She sat up all my apps and everything in my new car took the time and explained all functions of the car I never felt rushed Petica was patient in every aspect to make sure I knew where everything was before I pulled off the lot. My overall experience with Petica is not a 10 I give her a 10 plus. Personally in my opinion Serra is lucky to have such a personalble and knowledgeable person as her I will recommend Petica and Serra Toyota to everyone I know. I am a very happy and sastified customer I rate my experience as a 10. I am so happy she called me, had she not I wouldn't,t have my new 2016 Corolla More
Top of the Line Experience!!! My husband and I had a wonderful experience at Serra Toyota! Nick was very helpful and informative! We love our new vehicle and will definitely look My husband and I had a wonderful experience at Serra Toyota! Nick was very helpful and informative! We love our new vehicle and will definitely look at purchasing our next vehicle with Nick! More
Outstanding customer service! Thomas is the man! I had been looking around for a new/used Toyota Highlander for about a month when I stumbled onto Serra Toyota's website. They were Thomas is the man! I had been looking around for a new/used Toyota Highlander for about a month when I stumbled onto Serra Toyota's website. They were the only dealership that seemed to have exactly what I wanted. I got in touch with Thomas about what they had in stock, and he recommended I come take a look soon because they were moving fast...I should have listened. The two vehicles I had been eyeing were sold the next weekend: total bummer. I went down the next week on a rainy evening to check out a few of the Highlanders they had in stock; none of them really suited me. Thomas still took me on a couple of test drives, and then we went in to talk about pricing. Before I knew it we had the exact car I wanted lined up to come in the next week at a great price. When these folks ask you what they can do to earn their business, they really mean it. Get in there and buy a new Toyota to take on your next 200,000 mile test drive! More