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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
February 26, 2016
Very nice people This is the third vehicle I have bought from serra and I will never buy from anyone else. They are very nice and helpful at serra toyota in Birmingha This is the third vehicle I have bought from serra and I will never buy from anyone else. They are very nice and helpful at serra toyota in Birmingham. More
by Daniel33
Employees Worked With
Angela Crowe, Chris Ziadie, Matt Lawley, Larry Paulin
February 25, 2016
Good Experience Quinton Smith took very good care of me, followed through and got me into the truck I wanted. He worked very hard for me. He is a very good salesman, Quinton Smith took very good care of me, followed through and got me into the truck I wanted. He worked very hard for me. He is a very good salesman, a very good person and now a friend. I highly recommend Serra Toyota and Quinton Smith as your sales person. Thanks, James Ruff More
by Tundra Guy, 123
Employees Worked With
Angela Crowe, Quinton Smith
February 25, 2016
what an awesome experience chris is at the top of his game , the best experience ive ever had buying a car ,chris made everything fast and smooth i would recommend him to everyo chris is at the top of his game , the best experience ive ever had buying a car ,chris made everything fast and smooth i would recommend him to everyone,,, thanks very much More
by derek61
Employees Worked With
Chris Ziadie
February 24, 2016
Not so Happy Sales side was great, but the heat went out in my brand new car. Serra Toyota service department did and said everything possible not to fix my heatin Sales side was great, but the heat went out in my brand new car. Serra Toyota service department did and said everything possible not to fix my heating problem. I'm only speaking from personal experience but I wouldn't advise anyone to deal with Serra Toyota service department if you have a serious issue with your vehicle. More
by cblackmon
Employees Worked With
Matt Lawley
February 22, 2016
Awesome Experience Allen Burns was awesome I had very little money but he and the staff work with my budget and got me into a more reliable vehicle, I'm so amazed at the Allen Burns was awesome I had very little money but he and the staff work with my budget and got me into a more reliable vehicle, I'm so amazed at the level of compassion, I will forever buy a car from Serra Toyota, and Angela in the finance department she is amazing, they have my business for life. More
by vjohnson
Employees Worked With
Angela Crowe, Allen Burns
February 21, 2016
Great service! Lacyee was so great! She answered any questions we had and was a huge help in the buying process. I'd definitely recommend anyone to go see Lacyee for Lacyee was so great! She answered any questions we had and was a huge help in the buying process. I'd definitely recommend anyone to go see Lacyee for your car buying needs. Everyone at Serra was so nice! More
by Meganw
Employees Worked With
Lacyee Wallace, Matt Lawley
February 19, 2016
Everything is AWESOME! I give Jarmaine White 5 stars. he was excellent in getting me a car thats look nice and affordable. Thanks Jarmaine for helping me ride clean! I give Jarmaine White 5 stars. he was excellent in getting me a car thats look nice and affordable. Thanks Jarmaine for helping me ride clean! More
by ajv1124
Employees Worked With
Jarmaine White
February 18, 2016
First time new buyer My wife and I went there with our 2 girls in hopes of getting an affordable minivan for our growing family. My SUV needed repairs that I had no desire My wife and I went there with our 2 girls in hopes of getting an affordable minivan for our growing family. My SUV needed repairs that I had no desire to tend to as it was always something else. The sales rep Allen Burns we happy and hit it off with my oldest kid like they've known each other for years. He helped me find a beautiful used van, 2015 Dodge Grand Caravan, and worked with us in working the payment down close to our range. I remember when we were talking about it he said, 'A couple days from now you will be driving and think, I love this van and I am proud of the purchase.' Wow was he right. I do love the van, and I would recommend this dealership to anyone in search of a new or used vehicle. More
by jsimpson91
Employees Worked With
Allen Burns
February 18, 2016
Great car buying experience We went to Serra Toyota last weekend looking for a used car. Decided after we got there to drive the new Highlanders. Our salesman Allen Burns wa We went to Serra Toyota last weekend looking for a used car. Decided after we got there to drive the new Highlanders. Our salesman Allen Burns was awesome. He worked with us to get the best deal possible. I truly enjoyed my car buying experience. Love my Highlander, Anita More
by Anita
Employees Worked With
Allen Burns
February 17, 2016
Excellent! Thomas has done a wonderful job getting me a car that I really love. The car is phenomenal and I love everything about it. I couldn't ask for a better Thomas has done a wonderful job getting me a car that I really love. The car is phenomenal and I love everything about it. I couldn't ask for a better salesman! Thanks for working hard for getting me a car that fits me Thomas! More
by aprilballard22
Employees Worked With
Thomas Mimikakis
