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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
November 13, 2015
Diamond in the rough He was a blessing when I thought there was no HOPE. Thank for everything. You never know what life you saved with your patience and kind words. He was a blessing when I thought there was no HOPE. Thank for everything. You never know what life you saved with your patience and kind words. More
by Stressed
Employees Worked With
Ahmadou Sow
November 13, 2015
GREAT EXPERIENCE I WAS VERY COMFORTABLE no stress , no haggle, its like they laid out the red carpet for me. I will recommend all my friends and family to Serra Toyota great experience no stress , no haggle, its like they laid out the red carpet for me. I will recommend all my friends and family to Serra Toyota great experience More
by johnny123
Employees Worked With
Ronald Babice, Sammy Kornegay
November 12, 2015
Car Shopping Was very informative, professional. I didn't feel pressured to buy. Very good experience. Even had a good conversation about career and family. Awesom Was very informative, professional. I didn't feel pressured to buy. Very good experience. Even had a good conversation about career and family. Awesome guy! More
by AlexM73
Employees Worked With
Jarmaine White
November 12, 2015
New car purchase I first checked the Internet to determine the kind of Toyota I wanted to purchase. I filled out my name and telephone number. Allen Burns contacted me I first checked the Internet to determine the kind of Toyota I wanted to purchase. I filled out my name and telephone number. Allen Burns contacted me to discuss the vehicles I had in mind. We set a date to meet, which was today, and the total experience from the telephone conversation to the final paper work today went great. Allen was very personable, not pushy, he listened to our needs. This was appreciated by both myself and my Wife. We would highly recommend Serra and Allen to our friends. Great experience More
by Pat
Employees Worked With
Allen Burns
November 11, 2015
Very Pleased I must say that I was very pleased with the service. Shawn went out of his way to help me and was very patient. I did not feel rushed and his main goa I must say that I was very pleased with the service. Shawn went out of his way to help me and was very patient. I did not feel rushed and his main goal was to put a smile on my face. The staff was very friendly. Everybody works together. More
by blessedgirl
Employees Worked With
Shawn Jenkins
November 11, 2015
Shawn Jenkins was great! Great sales person. He really gave e so much information about the car I was looking at. I had a list if requirements like price, color, payment. He l Great sales person. He really gave e so much information about the car I was looking at. I had a list if requirements like price, color, payment. He listened and made sure I got what I asked for. I have already told serveral friends that are looking to buy about Shawn More
by katdaddy
Employees Worked With
Shawn Jenkins
November 10, 2015
Car buying made simple Alan Burns and Andre Williams made car buying so easy and simple for me. I would recommend them2 anyone nterested in buying a car. Other guys talk a g Alan Burns and Andre Williams made car buying so easy and simple for me. I would recommend them2 anyone nterested in buying a car. Other guys talk a good game, but this team comes through! I will sing your praise any one buying a car! More
by Spencerjac
Employees Worked With
Allen Burns, Angela Crowe, Aundrae Williams
November 10, 2015
BOUGHT A NEW CAR WOULD HIGHLY RECOMMEND THIS DEALERSHIP! HAD A GREAT EXPERIENCE WITH MY SALESMAN TIM BAILEY! IF ANYONE IS IN NEED OF A NEW OR USED VEHICLE PLEASE GO SE WOULD HIGHLY RECOMMEND THIS DEALERSHIP! HAD A GREAT EXPERIENCE WITH MY SALESMAN TIM BAILEY! IF ANYONE IS IN NEED OF A NEW OR USED VEHICLE PLEASE GO SEE TIM!! More
by LILORGANIC08
Employees Worked With
TIM BAILEY
November 09, 2015
Great Service easy to work with! I worked with Stanley Jones, he made purchasing my truck easy. Stanley was not pushy and helped me through the process. I would highly recommend him a I worked with Stanley Jones, he made purchasing my truck easy. Stanley was not pushy and helped me through the process. I would highly recommend him as a sales rep with Serra Toyota!! Not only was Stanley helpful but his Sales Manager and his Finance Manager were easy to work with. They offered a fair trade value for my previous vehicle and treated me very well.. I will definitely recommend Serra Toyota to others! More
by mrenda81
Employees Worked With
Stanley Jones
November 09, 2015
Thomas made the experience pleasant I am not a fan of the car buying experience generally but Thomas made it pleasant by listening to me and by handling most everything in advance. I hav I am not a fan of the car buying experience generally but Thomas made it pleasant by listening to me and by handling most everything in advance. I have already recommended him to others and will continue to do so. He is professional, organized, and low pressure. Thanks Thomas for a great experience! More
by Dgeorge1012
Employees Worked With
David Woodall, Thomas Mimikakis
