Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
March 18, 2015
My new 2014 Camry This was my second time purchasing a vehicle with you guys! I know I was kind of indecisive because I changed my mind a few times but everyone was so This was my second time purchasing a vehicle with you guys! I know I was kind of indecisive because I changed my mind a few times but everyone was so nice. By the end I felt like I was one of the gang lol. See you all next year lol ;-) Tonya Pittman More
by Tonya
Employees Worked With
Angela Crowe, Aundrae Williams, Melody McIntosh, Thomas Mimikakis
March 17, 2015
BEST SALES PURCHASE EVER!!! I loved them and I don't think I would have purchased my new car today without their great customer service. They have the best attitudes, sense of hu I loved them and I don't think I would have purchased my new car today without their great customer service. They have the best attitudes, sense of humor, and wittiness. Their down to earth attitude made my family and I feel very comfortable. I wouldn't have come in if Phillip hadn't called me. He didn't even know me and called to inquire about my two year old purchase with an high interest rate. It was cut in half today. Thanks to Phillip-the brains behind the operation, Matt-the comedian,mediator,counselor and cook and David-the money man!! More
by Shaylad
Employees Worked With
David Woodall
March 14, 2015
Great Overall Experience!!!!! Wonderful Experience!!! I would recommend these guys to any one who is looking to buy a new car!!! Matt took the time to listen to what I was looking Wonderful Experience!!! I would recommend these guys to any one who is looking to buy a new car!!! Matt took the time to listen to what I was looking for and he found the perfect car for me. He was willing to take the time to walk me through each step of the process and made sure I was happy with my choice. More
by mgdozier
Employees Worked With
Larry Lawson
March 14, 2015
Smooth transaction I had a good experience at Serra Toyota, Jarmaine did a good job. He was very knowledgable about the Toyota Camry. Will recommend him to others. I had a good experience at Serra Toyota, Jarmaine did a good job. He was very knowledgable about the Toyota Camry. Will recommend him to others. More
by Wanda
Employees Worked With
Jarmaine White, Chris McDaniel
March 13, 2015
GREAT EXPERIENCE! Matt was very helpful and an overall cheerful guy! I was please with my experience and am looking forward to seeing them again in April! Give Serra Matt was very helpful and an overall cheerful guy! I was please with my experience and am looking forward to seeing them again in April! Give Serra Toyota a try! More
by googillionaire
March 12, 2015
Very professional and knowledgeable I deal with beh while purchasing my tundra very pleasant guy, professional and knowledgeable about the product. I drove from GA because I kept it hone I deal with beh while purchasing my tundra very pleasant guy, professional and knowledgeable about the product. I drove from GA because I kept it honest 100% More
by Truckfit
Employees Worked With
Beh Doli
March 12, 2015
Great Experience!! Just a great experience all together. Everyone was very friendly and helpful. I couldn't have asked for better customer service. Keith Clements and Ch Just a great experience all together. Everyone was very friendly and helpful. I couldn't have asked for better customer service. Keith Clements and Chris McDaniel were the BEST!! I love my new Scion and really enjoyed the great service provided by Keith and Chris. I will recommend this dealership to everyone I know but will especially recommend Keith and Chris!! Thanks for a great experience!! More
by TCCRUMP
Employees Worked With
Chris McDaniel, Keith Clements
March 11, 2015
I will and have recommend Sidney Mashburn to friends/family Sidney Mashburn was honest and straight forward about the whole proses. He was knowledgeable about what he was talking about. My granddaughter came ba Sidney Mashburn was honest and straight forward about the whole proses. He was knowledgeable about what he was talking about. My granddaughter came back and purchased a new vehicle from Sidney, and he treated her as a person not a number, Sidney made sure she got the vehicle that was the best for her. Thank you Sidney and Serra Toyota. Job well done. More
by jfranklinhhs@gmail.com
Employees Worked With
David Woodall, Sidney Mashburn
March 11, 2015
Wonderful experience ! My experience here at Serra Toyota was great ! I walked in a little nervous, and left feeling confident and comfortable knowing that Morgan helped me My experience here at Serra Toyota was great ! I walked in a little nervous, and left feeling confident and comfortable knowing that Morgan helped me find exactly what I was looking for. Every time I take my car in for maintenance, I feel like family. Morgan Smith and staff are simply amazing and so good to me every time I see their friendly faces. I would recommend Morgan and this dealership to everyone ! Robin Coker More
by Robin Coker
Employees Worked With
Morgan Smith
March 06, 2015
Weeks Review I have had two awesome experiences with Mr. Shannon Twitty.. He went above and beyond my expectations on both occasions. He deserves a bonus and a rai I have had two awesome experiences with Mr. Shannon Twitty.. He went above and beyond my expectations on both occasions. He deserves a bonus and a raise. More
by granniof07
Employees Worked With
Shannon Twitty
