Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,788 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,788 reviews
Helpful August 07, 2023
Very professional nice clean environment I knew I was going to purchase a car from the moment I walked in. My sales Rep Amodo was ready to help me and get me in a car of my choice. He was very friendly a going to purchase a car from the moment I walked in. My sales Rep Amodo was ready to help me and get me in a car of my choice. He was very friendly and welcoming. I will most definitely be sending him more customers. Thanks Serra Toyota More
by lanoriapayne
Employees Worked With
Broderick , Ahmadou Sow, Matt Patterson
August 05, 2023
The dealership is great but Eric Hale who I use in the service department is AWESOME! My husband and I both use him. Eric has never let us down or mis-guided us on the repairs that both our Toyotas have n service department is AWESOME! My husband and I both use him. Eric has never let us down or mis-guided us on the repairs that both our Toyotas have needed. More
by amandafrussell04
Employees Worked With
Eric Hale, Matt Patterson
August 05, 2023
I am never disappointed with service at Serra. They always do a good job with regular maintenance as well as analysis of any problem that may occur. They always do a good job with regular maintenance as well as analysis of any problem that may occur. More
by cmcatheymay
Employees Worked With
Matt Patterson
August 04, 2023
Very pleased with this dealership. They really stress customer service ! Me and my two sons have bought several vehicles from Serra Toyota, and have them serviced there. They really stress customer service ! Me and my two sons have bought several vehicles from Serra Toyota, and have them serviced there. More
by pruittln
Employees Worked With
Dennis, service department , Matt Patterson
August 03, 2023
Very helpful and friendly staff, especially Alexis, also ? Coach that assisted. Finance manager was extremely nice also. It took a long time after we made the decision to get the vehicle to be able to get ? Coach that assisted. Finance manager was extremely nice also. It took a long time after we made the decision to get the vehicle to be able to get into the finance officers office to finish the paperwork…we waited almost an hour! More
by d_conner
Employees Worked With
Alexis in sales
