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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,842 reviews

July 05, 2023

Everyone was very professional and proficient. Mr. William Humphreys was very knowledgeable and helpful. Thanks. More

by gdmoore1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphreys
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July 05, 2023

Mr. Will our customer service Persia was personable , knowledgeable, timely with service updates, snd totally professional. More

by lawyerpettway
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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July 04, 2023

Salesman made sure that I left with a car that I could afford. I came for a used car to get me from a to b but left with a brand new car. More

by KeYandra Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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July 02, 2023

Shawn is a great salesman, very helpful and knowledgeable about the buying process. Great guy More

by sagreen70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Lawley
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Jul 02, 2023 -

sagreen70 responded

Love Serra Toyota

Jul 04, 2023 -

Serra Toyota responded

Hello, we are grateful you took the time to leave this positive review. It is pleasing to learn that our knowledgeable Sales Department was helpful during your buying process. Your business is valued and we look forward to seeing you again at Serra Toyota Birmingham.

July 02, 2023

Ms Elizabeth Jordan has impeccable customer service skills, and very strong organizational skills in which she deserves an promotion. More

by kapolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Jordan
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Jul 04, 2023 -

Serra Toyota responded

Thank you, Kapolis, for your wonderful rating and review! It is elating to know that you received impeccable customer service from our Sales Team. We hope to work with you more in the future here at Serra Toyota Birmingham.

July 02, 2023

I’ve purchased several vehicles from Serra, and also had each of them maintained through their service department. Everyone has always been very helpful, knowledgeable and client oriented. Any questions tha More

by Brenda Goodlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider-Service Department , Matt Patterson
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Jul 04, 2023 -

Serra Toyota responded

Hi Brenda, we cannot thank you enough for your loyalty and kind words of recommendation. It is an honor to be your choice at Serra Toyota Birmingham and we are so glad that you continue to have pleasant experiences with our Sales and Service Teams. Please don't hesitate to let us know if there is anything else we can assist you with on your Toyota Camry.

July 01, 2023

Nick Armstrong was awesome. ! Got me in the car that I wanted and was very polite and helpful! More

by Juliantmalone2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Armstrong
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Jul 03, 2023 -

Serra Toyota responded

We are excited to read that our Sales Team was polite and helpful ensuring you had a great experience. Thank you for your awesome review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Serra Toyota Birmingham.

July 01, 2023

I went to so many dealerships, none of them made me feel as comfortable as Serra Toyota! More

by DaniB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Jul 03, 2023 -

Serra Toyota responded

We are glad you enjoyed a great experience working with our team at Serra Toyota Birmingham. Thank you for your positive review. We are here if you need any further assistance.

Jul 04, 2023 -

DaniB responded

You have some awesome salesmen! I dealt with Morgan Smith, I had been shopping around for a vehicle for about two weeks, and all the other dealerships were so sneaky, I felt safe in the purchase I made with Serra Toyota! 10/10 I would recommend this dealership! not only do they take care of you before you purchase, they vowed to take care of you through the life of your vehicle, and that is amazing nowadays!

July 01, 2023

.my over all experience was great the salesman did a great job I thank you More

by drupert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
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Jul 03, 2023 -

Serra Toyota responded

We are glad you enjoyed a great experience working with our Sales Team at Serra Toyota Birmingham. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance.

June 30, 2023

Very pleasant. I was greeted when I arrived and was shown a cars. They even gave me a cup of water. There I have used the minimum words👍 More

by Hal
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Jordan
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