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Serra Toyota

Birmingham, AL

4.8
2,788 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,788 reviews

May 11, 2023

Found everyone to be very helpful. A very pleasant experience overall, Will definitely recommend your dealership because of your impeccable service! More

by tturner1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice
May 11, 2023

The staff at Serra is friendly and always willing to help. My salesman is Beh Doli and i have delt with him for 5 years. Even referred many customers. Gary Wilson is awesome as well and knows how to hel More

by Printiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Gary Wilson
May 11, 2023

Frank was AMAZING ! !!!!! Him and Justin made sure I left with a car . They fought all day and I greatly appreciate them for that. More

by Jakima Pruitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Virgil
May 11, 2023 -

Jakima Pruitt responded

👍🏾

May 09, 2023

I bought my 2018 Corolla from Serra in 2018 and have enjoyed every minute since then. When I've taken my Corolla in for service, I get nothing but the best and a thank you to Brandon who always helps m More

by gg31442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis, Matt Patterson, Josh Richie
May 08, 2023

Erick the advisor was very helpful and he explained well about the due maintenance of my car. More

by Manong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick of Service Department
May 07, 2023

Excellent service, friendly service , everyone was very helpful.My car sounds and run excellent quieter More

by marycollins41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Erick Fitzpatrick
May 07, 2023

I took my Avalon to Mr. Dennis Wood at Serra Toyota. I was so worried about my car not starting. But he assured me that they were able to fix my car at a reasonable price. M More

by Lance Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
May 04, 2023

The so called assistant service manager Joshua Wood defraud me on Tuesday May 02, 2023 to obtain more money for rear brake pad service then what he quoted for service prior to me dropping off my vehicl More

by Joann.young747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua wood
May 19, 2023 -

Serra Toyota responded

Hello, Please know that your feedback is important to us, and I would appreciate the chance to speak with you about your recent visit to our Service Department for rear brake pads regarding the level of customer care you received. We strive to always provide a high-quality standard here at Serra Toyota Birmingham. Would you mind reaching out to me at your convenience so we may discuss this further? Sincerely, Meghan Barnes Customer Relations Director (205) 838-4400

May 03, 2023

Simply the best Toyota dealer in the southeast. ..maybe anywhere! Love these guys. They go the extra mile to please their customers. More

by raingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul
May 20, 2023 -

Serra Toyota responded

Hello, thank you so much for leaving us a five-star review. It makes us proud to learn that you find our dealership to be the best Toyota dealer in the southeast. Our team at Serra Toyota Birmingham will always go above and beyond to satisfy our valued customers. We appreciate your business.

May 02, 2023

Service representative Dustin Parker was very friendly and listened carefully to issues with the vehicle. He helped to fix the problem very well. I would certainly recommend Serra Toyota for service. More

by Krishnaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Parker, Matt Patterson
May 20, 2023 -

Serra Toyota responded

Thank you for the great rating and review. We are happy to see our Service Team at Serra Toyota Birmingham was very friendly and was able to make the repairs needed. We thank you for your recommendation.

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