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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,839 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

June 16, 2023

It was very easy to schedule an appointment' for service. The service specialist who assisted me was friendly and equipped with answers to my questions. I loved that I was texted a link to see the service st More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their name
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June 15, 2023

My cars have been serviced by them for the past 8 years. Very satisfied with them! More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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June 15, 2023

Just completed 2 year factory service and 1 recall issue for 2021 Rav 4 prime. I was very impressed by the efficiency and organization of the service visit as well as the obvious commitment to customer ser More

by rav4pfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
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June 12, 2023

Great dealership great salesman great customer service and great Al around good great cars and suv More

by Michealwiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
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June 12, 2023

Morgan and Dennis are always so helpful and are glad to take great care of us. More

by rdpnmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Morgan Smith, Matt Patterson
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June 09, 2023

Serra Toyota is extraordinary with their helpfulness to their customers! Great salesman (Beh) who wants his customers happy! Also, Justin, in the Financial Services, He is on the Top and is very knowled More

by ghcole1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, In the Finance Dept. , Beh Doli
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June 08, 2023

Ahmadou sow is the best. He has a great personality and is definitely a great salesman More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
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June 07, 2023

great experience, no issues that is all I want to say about this transaction thank you More

by maplesken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
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Jun 07, 2023 -

Serra Toyota responded

Hello, we are honored you took the time to leave us a five-star review. It brings us joy to know that you had a great experience with our helpful team. Please don't hesitate to reach out to us at Serra Toyota Birmingham. Take care.

June 05, 2023

Customer service was great and I would return for my next service on my car More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jun 06, 2023 -

Serra Toyota responded

Hello Sheba, we are glad you enjoyed great customer service working with our Service Team at Serra Toyota Birmingham. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

June 03, 2023

Service Manager friendly, inform, and let the customer know what wad going on. Would recommend Mr.Wood. More

by Solomom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wood. Asst Service Mgr, Matt Patterson
Report | Print
Jun 05, 2023 -

Serra Toyota responded

Thank you for the 5-star review and recommendation. It brings us joy knowing that your experience with our Service Department was friendly and informative. Should you need any further assistance, please do not hesitate to reach out to us at Serra Toyota Birmingham. Take care.

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