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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
June 16, 2023
It was very easy to schedule an appointment' for service. The service specialist who assisted me was friendly and equipped with answers to my questions. I loved that I was texted a link to see the service st The service specialist who assisted me was friendly and equipped with answers to my questions. I loved that I was texted a link to see the service status of my vehicle. The service was complete in an exceptional time. The lounge was pleasant. I wished that complimentary bottled water was still offered. More
by Dee
Employees Worked With
I can’t remember their name
June 15, 2023
Just completed 2 year factory service and 1 recall issue for 2021 Rav 4 prime. I was very impressed by the efficiency and organization of the service visit as well as the obvious commitment to customer ser for 2021 Rav 4 prime. I was very impressed by the efficiency and organization of the service visit as well as the obvious commitment to customer service More
by rav4pfan
Employees Worked With
Mitch, Matt Patterson
June 09, 2023
Serra Toyota is extraordinary with their helpfulness to their customers! Great salesman (Beh) who wants his customers happy! Also, Justin, in the Financial Services, He is on the Top and is very knowled their customers! Great salesman (Beh) who wants his customers happy! Also, Justin, in the Financial Services, He is on the Top and is very knowledgeable! More
by ghcole1935
Employees Worked With
Justin, In the Finance Dept. , Beh Doli
