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Serra Toyota

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.8
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,847 reviews

June 15, 2023

Just completed 2 year factory service and 1 recall issue for 2021 Rav 4 prime. I was very impressed by the efficiency and organization of the service visit as well as the obvious commitment to customer ser More

by rav4pfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
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June 12, 2023

Morgan and Dennis are always so helpful and are glad to take great care of us. More

by rdpnmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wood, Morgan Smith, Matt Patterson
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June 12, 2023

Great dealership great salesman great customer service and great Al around good great cars and suv More

by Michealwiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
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June 09, 2023

Serra Toyota is extraordinary with their helpfulness to their customers! Great salesman (Beh) who wants his customers happy! Also, Justin, in the Financial Services, He is on the Top and is very knowled More

by ghcole1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, In the Finance Dept. , Beh Doli
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June 08, 2023

Ahmadou sow is the best. He has a great personality and is definitely a great salesman More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
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June 07, 2023

great experience, no issues that is all I want to say about this transaction thank you More

by maplesken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
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Jun 07, 2023 -

Serra Toyota responded

Hello, we are honored you took the time to leave us a five-star review. It brings us joy to know that you had a great experience with our helpful team. Please don't hesitate to reach out to us at Serra Toyota Birmingham. Take care.

June 05, 2023

Customer service was great and I would return for my next service on my car More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Jun 06, 2023 -

Serra Toyota responded

Hello Sheba, we are glad you enjoyed great customer service working with our Service Team at Serra Toyota Birmingham. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

June 03, 2023

My husband and I absolutely loved our experience with Serra Toyota. Abdoul was absolutely amazing!!! He did exactly what he said he would do!!! God Bless❤️❤️❤️ More

by Patricecross40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul
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Jun 04, 2023 -

Serra Toyota responded

Thanks for the highly-rated review. Our Team strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Serra Toyota Birmingham for all your automotive needs.

June 03, 2023

Recently visited the Service Dept for a routine visit . Ended up new tires and battery and a couple of other things. Our service advisor was Shannon Grider. Very professional and explained to us in full. M More

by billyt4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
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Jun 04, 2023 -

Serra Toyota responded

We're happy you found our Service Department to be so supportive during your visit here at Serra Toyota Birmingham. Our Service Team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

June 03, 2023

Service Manager friendly, inform, and let the customer know what wad going on. Would recommend Mr.Wood. More

by Solomom55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wood. Asst Service Mgr, Matt Patterson
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Jun 05, 2023 -

Serra Toyota responded

Thank you for the 5-star review and recommendation. It brings us joy knowing that your experience with our Service Department was friendly and informative. Should you need any further assistance, please do not hesitate to reach out to us at Serra Toyota Birmingham. Take care.

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