
Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,840 reviews
There were issues but I talked to Matt and he was very nice and was going to find out the problem. No place is perfect but when there is a problem to have a service manager like Matt that calls you back nice and was going to find out the problem. No place is perfect but when there is a problem to have a service manager like Matt that calls you back immediately after you've sent the email about the issue tells you that they are on top of things. Will continue to go there More
I am not a great fan of the dealership but I do like Eric my service advisor. Eric is the only reason I go to the dealership. my service advisor. Eric is the only reason I go to the dealership. More
They are friendly and courteous. It will show you things that you didn’t think were wrong with your car. I will let them work on my car again. It will show you things that you didn’t think were wrong with your car. I will let them work on my car again. More
Zach is professional and great to work with. The entire staff was pleasant and positive. I appreciate Zach taking the time to not only go over the car, contract,etc. but also being genuinely int The entire staff was pleasant and positive. I appreciate Zach taking the time to not only go over the car, contract,etc. but also being genuinely interested in myself and my family. The staff (sorry, can’t remember everyone’s name) had me out of there in no time! Ready to drive my new vehicle! More