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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

May 21, 2023

There were issues but I talked to Matt and he was very nice and was going to find out the problem. No place is perfect but when there is a problem to have a service manager like Matt that calls you back More

by Payne.lynne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 21, 2023

I am not a great fan of the dealership but I do like Eric my service advisor. Eric is the only reason I go to the dealership. More

by vlmassage
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric in service gets 5 stars from me! , Beh Doli, Chris McDaniel, Matt Patterson
May 21, 2023

very easy and convenient to make a service appointment. The oil change was finished quickly. More

by M_loggins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 20, 2023

They did everything they could to get the car I wanted. They are very friendly and out going. More

by aprilstalker1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdullah Aouda
May 18, 2023

They are friendly and courteous. It will show you things that you didn’t think were wrong with your car. I will let them work on my car again. More

by robertmcneal77rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 18, 2023

Zach is professional and great to work with. The entire staff was pleasant and positive. I appreciate Zach taking the time to not only go over the car, contract,etc. but also being genuinely int More

by hollotim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach and the gentlemen I reviewed the contract with. , Beh Doli
May 17, 2023

Good dealership with helpful employees and a good selection in these trying times. Their service center has always been helpful. More

by Scott.bassett08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 15, 2023

Serra Toyota’s service department is tops. Comfortable waiting area second to none. You won’t go hungry. More

by nancy.fallaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider, Matt Patterson
May 15, 2023

Excellent customer service and very knowledgeable about the vehicle information system. Always flowing up and set everything up for you. More

by Barry27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rubio
May 13, 2023

Serra totoya has the best interest of customer and their vehicle safety for their owners. More

by joetjt6172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Matt Patterson
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