Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,847 reviews
May 18, 2023
Zach is professional and great to work with. The entire staff was pleasant and positive. I appreciate Zach taking the time to not only go over the car, contract,etc. but also being genuinely int The entire staff was pleasant and positive. I appreciate Zach taking the time to not only go over the car, contract,etc. but also being genuinely interested in myself and my family. The staff (sorry, can’t remember everyone’s name) had me out of there in no time! Ready to drive my new vehicle! More
by hollotim
Employees Worked With
Zach and the gentlemen I reviewed the contract with. , Beh Doli
May 18, 2023
They are friendly and courteous. It will show you things that you didn’t think were wrong with your car. I will let them work on my car again. It will show you things that you didn’t think were wrong with your car. I will let them work on my car again. More
by robertmcneal77rm
Employees Worked With
Matt Patterson
May 12, 2023
Found everyone to be very helpful. A very pleasant experience overall, Will definitely recommend your dealership because of your impeccable service! A very pleasant experience overall, Will definitely recommend your dealership because of your impeccable service! More
by tturner1004
Employees Worked With
Ronald Babice
May 11, 2023
Frank was AMAZING ! !!!!! Him and Justin made sure I left with a car . They fought all day and I greatly appreciate them for that. !!!!! Him and Justin made sure I left with a car . They fought all day and I greatly appreciate them for that. More
by Jakima Pruitt
Employees Worked With
Frank Virgil
May 11, 2023
The staff at Serra is friendly and always willing to help. My salesman is Beh Doli and i have delt with him for 5 years. Even referred many customers. Gary Wilson is awesome as well and knows how to hel help. My salesman is Beh Doli and i have delt with him for 5 years. Even referred many customers. Gary Wilson is awesome as well and knows how to help with the financial service. I love the Serra family and look forward to many more years of business. THANK YOU THANK YOU THANK YOU. More
by Printiss
Employees Worked With
Beh Doli, Gary Wilson
