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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

April 13, 2023

The entire process was quickly and easy starting with the online service appointment. We I arrived at the Service Desk I was greeted by Josh Wood who reviewed my options for a 100k checkup. Everything I cho More

by charlieperry45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood and Brian Milam
April 12, 2023

I love coming to this dealership they always take care of the customer when it time for your car to be services More

by Traviswhatley73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Richie
April 12, 2023

Beh Doli is the best car salesman I know. We have been dealing with him since 2015. He has never failed me he has always come thru for my family and I. We have all “SMILES” over here. We Lov More

by Corshea47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Apr 12, 2023 -

Corshea47 responded

Thanks

April 12, 2023

Beh is wonderful salesman. He has never let me down. No matter what the situation is he’s always there to help you. No matter what time you call him he’s there to help you. If More

by Marydubose53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
April 12, 2023

He' s an excellent car salesman. He made me happy with rhe purchase of the car. He did alot of explaining as far as helping me pick a car. More

by Meathead47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
April 12, 2023

My service was okay. But, when I got my car back and inspected it after I drove away, greasy fingerprints were all over the driver side and along the hood of my vehicle. More

by Veronicamay07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 19, 2023 -

Serra Toyota responded

Hello, I would like to learn more about your experience in regard to your service experience here at Serra Toyota Birmingham. I appreciate you reaching out to share your feedback and I welcome the opportunity to discuss this further. If you would, please contact me directly. look forward to hearing from you. Thank you, Meghan Barnes Customer Relations Director (205) 838-4400

April 08, 2023

Good visit. In and out with no wasted time. Shannon Grider treats you with respect More

by m_whitehead1849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
April 07, 2023

This is my third purchase with this dealership and I will continue to keep coming back. The level of service and attention to detail given by the entire crew is unbelievable. I work nights so I sleep during More

by Honeycutt231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Beh Doli, Ronald Babice
April 06, 2023

The people at Serra Toyota are very easy to deal with from start to finish. Big thank you to Jake for taking care of my vehicle need. More

by Danahill350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 06, 2023 -

Danahill350 responded

Thank you!

April 05, 2023

I had Shannon he was very professional detail excellent explainer. Will be back for service More

by Grandma Shawnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon , Matt Patterson
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