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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,788 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,788 reviews

January 25, 2023

I have purchased several new Toyota’s from Serra Toyota and have experienced top notch treatment from both sales and service areas. I have recommended to few friends that have also experienced the same. Go More

by timlamb61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Morgan Smith, Matt Patterson
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Helpful
January 25, 2023

The caps were off on the windshield and brake fluid and was not filled. Oil was filled perfect. The reason I checked after service at Serra I almost ruined the motor because the car was making noise and th More

by jerrelllance
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Jan 29, 2023 -

Serra Toyota responded

Hello, I would like to speak with you regarding your recent visit to our Service Department for your vehicle's oil change along with the brake fluid and windshield. Please reach out to me when you get the chance so that we can discuss this matter further. Thank you, Emily Ferguson Customer Relations Manager (205) 838-4400

Helpful
January 23, 2023

Efficient, prove feedback, keeps you informed of progress. Professional, polite, friendly, always greet you with a smile More

by Venesa.gale56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
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January 23, 2023

Very friendly staff and did not have to wait too long. I made an appointment before I went in. More

by janmorace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Helpful
January 22, 2023

Extremely helpful and very professional! The process was completed and didn’t take all day! I was very pleased with the service I received! More

by Tricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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Helpful
January 22, 2023

We recently brought our car in for service. Mitch Kelly has handled our service for several years and has always been absolutely wonderful! He always remembers us, works with us to accommodate More

by jacquelynbyrne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
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Helpful
January 21, 2023

Coach was great. Everyone there was very helpful and friendly. Explained all features and hands on. More

by Honeyk53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Paulin, Nick Gregory
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January 20, 2023

I really liked the service. The person that took care of my service was very professional and handled my questions very well. His name was Dennis. Yes, I will definitely be a re More

by Ewilson0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Helpful
January 18, 2023

Gary Wilson and Brandon in finance were stellar! Their patience with me was top notch. More

by VMason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis, Gary Wilson
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Helpful
January 18, 2023

at least fifteen words about this dealership - that's about all I can say for now More

by christheone8773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel
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Helpful
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