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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

March 12, 2023

I love this service department. You keep customers because of how you treat them. They are efficient, helpful, and consistent. Each person treats you like family. More

by Donnamsipes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Matt Patterson
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March 11, 2023

I would most definitely recommend Serra Toyota Beh Doli my salesman is the bomb thank you so much for making it happen for me I will most definitely send my daughter your way Beh Doli More

by Tamika.mckenzie75@yahoo.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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March 08, 2023

Everyone was very nice and professional. They do everything they can to put you in the car you want and that’s what I loved the most. More

by Markitta2009
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Abdoul Abo Aouda
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March 06, 2023

Serra Toyota is awesome! !! I love Mr. Ron he made my car buying easy...He is awesome!!! More

by Rischeena
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
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March 02, 2023

Very nice place friendly people. The food is great most people don't give you nothing to eat. More

by Gwen
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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Mar 03, 2023 -

Serra Toyota responded

Hello Gwen. We are elated to see that you enjoyed your visit with our team at Serra Toyota Birmingham. It was our pleasure to assist you. We are also glad to see that you enjoyed the food. Have an awesome day.

March 01, 2023

Serra Toyota has the best customer service. I love while you are waiting for your car to be maintenenced they have breakfast and snacks for you to enjoy. They are fast and efficient. More

by TheLadyAlyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 01, 2023 -

Serra Toyota responded

We are thrilled you had a positive experience with us at Serra Toyota Birmingham. Your 5-star review is a testament to our team's commitment to exceptional customer service. In addition, we are pleased that you found our waiting area sufficient on your visit and that you enjoyed the breakfast snacks. Thank you for your support.

February 27, 2023

Great customer service and good and fast work and the waiting room is great and the employees are very nice and know about my car. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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February 27, 2023

We were approached very quickly to see if we needed help with anything, which I appreciated! Great service throughout the buying process! More

by EWilliford
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
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Mar 01, 2023 -

Serra Toyota responded

Thank you for the great rating and review. We are happy to see our Sales Team at Serra Toyota Birmingham was very helpful and professional. Congratulations on the new car!

February 25, 2023

Gary Wilson was super awesome and kind! Worked with us and got us an awesome ride! More

by brittany.mccoy02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
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February 24, 2023

Great service! My salesman was transparency with me filled with so much knowledge. It was a smooth process More

by Kenyaleonard88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamrin Davis,Brandon M , Brandon Michaelis
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