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Serra Toyota
Birmingham, AL
2,845 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,845 reviews
February 13, 2023
Wife brought car up for service two people got in car to take to service bay and started reving engine and asking her if she has driven it fast! HEIDE was less than pleased with the lack of professionalism take to service bay and started reving engine and asking her if she has driven it fast! HEIDE was less than pleased with the lack of professionalism as well as the lack of respect for her very expensive car! More
by Greg.price5
Employees Worked With
Matt Patterson
February 13, 2023
Friendly staff, very transparent and honest about what your vehicle needs when in for service. Very organized and good pricing for OEM Toyota service. your vehicle needs when in for service. Very organized and good pricing for OEM Toyota service. More
by drewhicks.istech
Employees Worked With
Matt Patterson
February 08, 2023
Service was top notch today (2/7/2023). Serra Toyota has been there for us from day one when buying our Toyota’s. My sister has had two Corolla’s there. We have bought a Camry. Now we have Serra Toyota has been there for us from day one when buying our Toyota’s. My sister has had two Corolla’s there. We have bought a Camry. Now we have a 2022 RAV4. We saw Aaron Shrewsbury for our 10,000 mile service today on the RAV and he addressed all of our needs as they should be. He was very thorough, as said my mother Cindy. You can tell he cares for his customers that see him and their concern. More
by jessetwilliams1156
Employees Worked With
Aaron Shrewsbury
February 05, 2023
I am very pleased with the outcome. Maria was very helpful and courteous. I would buy from her again. Maria was very helpful and courteous. I would buy from her again. More
by jim.todd.b2c9
Employees Worked With
Larry Lawson, Jarmaine White, Chris McDaniel, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, MarieAnne Kramo, Calvin Smith
February 04, 2023
Hello. So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a servi So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a service technician at express oil change on hwy 280 in Birmingham. I loved the extra care given. I am for sure bringing my car in for service at this location. I plan to purchase another Toyota in maybe 1 year 6 months or 2 years. For certain buying from this location. Everyone is so friendly and even offer free massages!!! I loved the updates on text message and video of my inspection. Again, thank you to everyone at serra. More
by Candace Jones
Employees Worked With
Aaron Shrewsbury
