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Serra Toyota

Overview Reviews (2,840) Inventory (364)

Serra Toyota

Name: Serra Toyota
Address: 1300 Center Point Pkwy, Birmingham, AL, 35215, US
Telephone: (205) 623-2298
Rating: 4.8

4.8

2,840 Reviews

1300 Center Point Pkwy, Birmingham, Alabama 35215

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Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

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Serra Toyota

Birmingham, AL

Overview

Reviews

Vehicles

4.8

2,840 Reviews

Call Dealership (205) 623-2298

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1300 Center Point Pkwy

Birmingham, AL

35215

Directions

4.8

2,840 Reviews

Write a Review

View 17 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 17 Awards

Overview Reviews (2,840) Inventory (364)

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Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

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Showing 2,840 reviews

February 08, 2023

SERVICE VISIT

Service was top notch today (2/7/2023). Serra Toyota has been there for us from day one when buying our Toyota’s. My sister has had two Corolla’s there. We have bought a Camry. Now we have Serra Toyota has been there for us from day one when buying our Toyota’s. My sister has had two Corolla’s there. We have bought a Camry. Now we have a 2022 RAV4. We saw Aaron Shrewsbury for our 10,000 mile service today on the RAV and he addressed all of our needs as they should be. He was very thorough, as said my mother Cindy. You can tell he cares for his customers that see him and their concern. More

by jessetwilliams1156

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Aaron Shrewsbury

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February 05, 2023

SALES VISIT - NEW

The process from the beginning to the end was Outstanding. Behi Dohli is the best. Outstanding. Behi Dohli is the best. More

by Tina

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sean Jarwin, Beh Doli, Matt Patterson

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Feb 05, 2023 -

Serra Toyota responded

Hello Tina. We take our reviews seriously and are delighted to learn about your visit with us here at Serra Toyota Birmingham. We appreciate your highly-rated review.

February 05, 2023

SALES VISIT - NEW

I am very pleased with the outcome. Maria was very helpful and courteous. I would buy from her again. Maria was very helpful and courteous. I would buy from her again. More

by jim.todd.b2c9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Larry Lawson, Jarmaine White, Chris McDaniel, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, MarieAnne Kramo, Calvin Smith

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Feb 05, 2023 -

Serra Toyota responded

Our reputation is a top priority of Serra Toyota Birmingham. Positive ratings like yours are what we always strive for, thank you. We appreciate your business and look forward to seeing you again.

February 05, 2023

SALES VISIT - NEW

I like you guys you do a good job I will Recommend you guys to anyone I always get my car from you guys guys to anyone I always get my car from you guys More

by Arthur cook

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Larry Lawson, Chris Ziadie, Larry Paulin, Nick Gregory, Matt Patterson, Calvin Smith

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Feb 06, 2023 -

Serra Toyota responded

It brings us joy, Arthur, to receive your five-star review. We'll be sure to let everyone here at Serra Toyota Birmingham know about their hard work. Please feel free to reach out to us for any auto-related assistance.

February 04, 2023

SERVICE VISIT

Hello. So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a servi So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a service technician at express oil change on hwy 280 in Birmingham. I loved the extra care given. I am for sure bringing my car in for service at this location. I plan to purchase another Toyota in maybe 1 year 6 months or 2 years. For certain buying from this location. Everyone is so friendly and even offer free massages!!! I loved the updates on text message and video of my inspection. Again, thank you to everyone at serra. More

by Candace Jones

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Aaron Shrewsbury

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Feb 05, 2023 -

Serra Toyota responded

Candace, receiving reviews like yours is what our Service Team strives for here at Serra Toyota Birmingham. Thank you so much for letting us know that we could provide a professional service experience for you at your service appointment that exceeded your expectations. We are pleased to see that we are your go-to Service Department. Your business is genuinely appreciated. Feel free to let us know if we can help with anything else. Have a wonderful day.

February 03, 2023

SERVICE VISIT

Great service as always! I absolutely love coming to Serra Toyota for any of my car needs! I absolutely love coming to Serra Toyota for any of my car needs! More

by jaleesamorris.jm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh Wood

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Feb 03, 2023 -

Serra Toyota responded

Thank you so much for choosing Serra Toyota Birmingham. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

January 30, 2023

SERVICE VISIT

Everyone is always friendly and helpful. The place is very clean. I will always recommend them to anyone looking for a new car... The place is very clean. I will always recommend them to anyone looking for a new car... More

by Moose

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

MarieAnne Kramo

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January 30, 2023

SERVICE VISIT

Josh Wood is the best. Knowledgeable and always helpful. Trust his advice. I always ask for him when service needed Knowledgeable and always helpful. Trust his advice. I always ask for him when service needed More

by jpj1145

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josh Wood, Matt Patterson

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January 29, 2023

SALES VISIT - NEW

We always get excellent service. Mitch Kelley is very considerate and courteous. He takes good care of us and our Camry. All the staff is great! Mitch Kelley is very considerate and courteous. He takes good care of us and our Camry. All the staff is great! More

by Joan.Norred

Recommend Dealer

Yes

Employees Worked With

Mitch Kelly

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January 28, 2023

SALES VISIT - NEW

Awesome! Great experience working with sales and service department. Will recommend dealer to all in market for service or a new vehicle! Great experience working with sales and service department. Will recommend dealer to all in market for service or a new vehicle! More

by Nate

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall

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Serra Toyota

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