Serra Toyota

Disappointed that my car has a very strong odor from the fuel pump and leaking on the back seat and my towel. I couldn't breathe and did not want to inhale it. I had to open all of the windows down a little fuel pump and leaking on the back seat and my towel. I couldn't breathe and did not want to inhale it. I had to open all of the windows down a little bit while cold and windy that day. The smell from the fuel pump is still in my car all weekend and it still smells. The guy who worked on my car should have put protective paper while replacing it to avoid the leakage on my back seat and other things too. More

Serra Toyota always takes great care of my automotive needs. There is never any pressure to pay for a service that’s not an immediate necessity. Shannon Grider was most helpful during my recent visit. needs. There is never any pressure to pay for a service that’s not an immediate necessity. Shannon Grider was most helpful during my recent visit. More

Great friendly service. They treat you like family and very customer oriented. Come right out to my car as soon I drive in. They treat you like family and very customer oriented. Come right out to my car as soon I drive in. More

Great service! Very quick service! All the way around excellent experience!! Loved doing business with y’all!! Very quick service! All the way around excellent experience!! Loved doing business with y’all!! More

Well knowledgeable, respectfully fell satisfied with the service , time efficient and all keep the good work service , time efficient and all keep the good work More

I had a wonderful experience. Michael Slaughter was AMAZING!!! He was super patient throughout the entire day, answered all questions and ensured me and my family were taken care o Michael Slaughter was AMAZING!!! He was super patient throughout the entire day, answered all questions and ensured me and my family were taken care of. Serra should be honored to have the likes of Mike working on behalf of the customers. He made everything worthwhile. Even in the rain he made sure we were able to pull off with no concerns. I also appreciate Alexis Pham for being communicative for the past couple of months and making sure I needed anything while I was searching from setting up appointments to answering questions. I will be returning to get the car detailed and cleaned as they were closed once I finished night. Finance Director Sean Jadwin was amazing. He gave even more insight on the vehicle purchased and went over each page of the documents with me and even gave a flash drive if I ever needed to review. Everyone was amazing from start to finish, great job Serra! More

Kind people and excellent recommendations to do great maintenance your car.. appreciate the feedback of the customer service representative. maintenance your car.. appreciate the feedback of the customer service representative. More

Visit was excellent just did not appreciate email referencing refusing transmission purge if the service was already done then put that as reason refused and not send an email that you don’t know wh referencing refusing transmission purge if the service was already done then put that as reason refused and not send an email that you don’t know why it was refused and recommendations why it should be done that’s annoying and comes off like you trying to redo some thing that was already done More