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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,845 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,845 reviews

January 22, 2023

Extremely helpful and very professional! The process was completed and didn’t take all day! I was very pleased with the service I received! More

by Tricia
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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January 22, 2023

Coach was great. Everyone there was very helpful and friendly. Explained all features and hands on. More

by Honeyk53
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Larry Paulin, Nick Gregory
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January 20, 2023

I really liked the service. The person that took care of my service was very professional and handled my questions very well. His name was Dennis. Yes, I will definitely be a re More

by Ewilson0803
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dennis
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January 19, 2023

Gary Wilson and Brandon in finance were stellar! Their patience with me was top notch. More

by VMason
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis, Gary Wilson
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January 18, 2023

at least fifteen words about this dealership - that's about all I can say for now More

by christheone8773
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Recommend Dealer
Yes
Employees Worked With
Chris McDaniel
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January 18, 2023

I worked with Mitch Kelly he was awesome, this was my first time at this dealership and he made it a great experience. More

by Meme
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
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January 18, 2023

Highly recommend! This team will go above and beyond to help you find your dream car. This was my first new car purchase and Liz did such an amazing job at updating me More

by nboonin
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Recommend Dealer
Yes
Employees Worked With
Elizabeth Jordan
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January 18, 2023

Promised 8-12 week delivery. After 24 weeks presented vehicle that did not have options ordered. They refused to honor quotation after holding deposit for 24 weeks. Would not More

by Potential Customer
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Purchase Time
Recommend Dealer
No
Employees Worked With
Tim Mergenthal
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Jan 20, 2023 -

Serra Toyota responded

Hello, I would like to learn more about the feedback you have provided for us here at Serra Toyota Birmingham. If you would, please contact me directly at the phone number provided below to discuss your delivery experience. Thank you, I look forward to hearing from you. Meghan Barnes Customer Relations Manager (205) 838-4400

January 15, 2023

Always keeps you informed of all details going on with your vehicle. Always friendly feed back. More

by dratliff91
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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January 13, 2023

No comment. No comments. No comment. No comments. No comment. Nothing to say. No comment. More

by Cynthia Little
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I didn’t have a person that I am able to critique.
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