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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

January 18, 2023

at least fifteen words about this dealership - that's about all I can say for now More

by christheone8773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel
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January 18, 2023

Highly recommend! This team will go above and beyond to help you find your dream car. This was my first new car purchase and Liz did such an amazing job at updating me More

by nboonin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Jordan
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January 18, 2023

Promised 8-12 week delivery. After 24 weeks presented vehicle that did not have options ordered. They refused to honor quotation after holding deposit for 24 weeks. Would not More

by Potential Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tim Mergenthal
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Jan 20, 2023 -

Serra Toyota responded

Hello, I would like to learn more about the feedback you have provided for us here at Serra Toyota Birmingham. If you would, please contact me directly at the phone number provided below to discuss your delivery experience. Thank you, I look forward to hearing from you. Meghan Barnes Customer Relations Manager (205) 838-4400

January 15, 2023

Always keeps you informed of all details going on with your vehicle. Always friendly feed back. More

by dratliff91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
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January 13, 2023

No comment. No comments. No comment. No comments. No comment. Nothing to say. No comment. More

by Cynthia Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have a person that I am able to critique.
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January 12, 2023

I am always pleased with the friendly & fast service I receive from Serra Toyota. I have been a customer here since November 2006 and can’t see myself going anywhere else. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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January 12, 2023

Appreciate the great service & price and that the work was done in a timely manner. Very nice & convenient waiting area. Very nice people. More

by JDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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January 10, 2023

The Dealership that can make it happen. Abdoul Abo Aouda was my salesman to do that. Thanks for your service. More

by kandvconstruction2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul Abo Aouda
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January 10, 2023

Always get good service, timely, good advice, friendly, and comfortable waiting area. They are not the closest Toyota Dealership from me, but I keep coming back for the quality of service. More

by Dusty34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
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January 09, 2023

Great customer service and great communication skills would highly recommend and also is great for first time buyers such as my self More

by Keith.anderson22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Jerry Cheng, Torey "TJ" Marshall
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