Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,799 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,799 reviews

December 08, 2022

It was great was in and out in very short time, pleased with my visit More

by Jbm1988
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hi, thank you for leaving a 5-star review for us at Serra Toyota Birmingham. It is a pleasure to learn that you had a quick experience. We're happy we could meet your needs. If you have any further questions, we are always happy to help.

Helpful
December 08, 2022

Everything was fine and Serra has great service for my vehicle and is very affordable More

by darrylallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Thank you, Darryl, for taking the time to leave a beaming review for us here at Serra Toyota Birmingham. We are so glad that your service experience was positive, and let us know if we can be of any further assistance in the future.

Helpful
December 08, 2022

Seems every customer has their needs met to be such a high volume dealership thanks More

by vance.lyvers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hi Vance, Serra Toyota Birmingham thanks you for the amazing review and rating. We are so pleased that our team provides the highest quality care for all of our valued customers. We hope you have a nice day.

Helpful
December 06, 2022

Fast efficient service repair. Brandon Kiker is professional and courageous. Brandon kept me updated on the repair and arranged a free ride back to my home. I will 100% use Serra T More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker , Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, we are so thankful for your amazing review and rating. It is a pleasure to read that your visit with us here at Serra Toyota Birmingham as well as with our Service Team member, has been a great one. We are always here to help.

Helpful
December 05, 2022

Serra Toyota is my go-to for my service needs. My Toyota Representative William is always so great ! More

by sincerecindy02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Dec 05, 2022 -

Serra Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Serra Toyota Birmingham as your first choice for your service needs.

Helpful
December 05, 2022

Service person was thorough and expedient it servicing my car. Car was ready at the expected time. More

by bootjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Matt Patterson
Report | Print
Dec 05, 2022 -

Serra Toyota responded

Thank you so much for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a timely fashion. We look forward to assisting you in the future here at Serra Toyota Birmingham.

Helpful
December 04, 2022

Have dealt with Serra Toyota for several years. Have always been happy with the care of the associates. More

by jimskeels7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
Report | Print
Dec 05, 2022 -

Serra Toyota responded

It means a great deal to us here at Serra Toyota Birmingham that you were able to leave our dealership happy about our team members. We thank you for coming in and we hope you have a great day!

Helpful
December 03, 2022

Extremely helpful. Extremely kind. Best customer service I have ever seen. No other dealership compares. I highly recommend this dealership to anyone. More

by rbrtwlch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
Report | Print
Dec 03, 2022 -

rbrtwlch responded

Great

Dec 04, 2022 -

Serra Toyota responded

We strive to be excellent here at Serra Toyota Birmingham. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

Helpful
December 01, 2022

I used to dread taking the truck in for service. Not anymore. The replacement part arrived the next day. I dropped off my truck and it was ready at the time promised. Brandon Kiker is an excellent s More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker and Dennis Wood, Matt Patterson
Report | Print
Dec 02, 2022 -

Serra Toyota responded

Hello! Thank you so much for your great review and visit to Serra Toyota Birmingham. It's wonderful to know that we make your truck's service something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience!

Helpful
December 01, 2022

Josh helped me as soon as I pulled in. He was nice and answered all my questions! Thank you for your kind employees that care about customers getting a good service!! More

by Palmanita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
Report | Print
Dec 02, 2022 -

Serra Toyota responded

Hi Palmanita. We are truly thrilled to know that you had such a kind pleasurable and experience with us at Serra Toyota Birmingham. Thank you so much for your delightful 5-Star review. We appreciate your patronage.

Helpful
1
...
52
53
54
...
280