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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

December 08, 2022

It was great was in and out in very short time, pleased with my visit More

by Jbm1988
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Jan 07, 2023 -

Serra Toyota responded

Hi, thank you for leaving a 5-star review for us at Serra Toyota Birmingham. It is a pleasure to learn that you had a quick experience. We're happy we could meet your needs. If you have any further questions, we are always happy to help.

December 08, 2022

Everything was fine and Serra has great service for my vehicle and is very affordable More

by darrylallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Jan 07, 2023 -

Serra Toyota responded

Thank you, Darryl, for taking the time to leave a beaming review for us here at Serra Toyota Birmingham. We are so glad that your service experience was positive, and let us know if we can be of any further assistance in the future.

December 06, 2022

Fast efficient service repair. Brandon Kiker is professional and courageous. Brandon kept me updated on the repair and arranged a free ride back to my home. I will 100% use Serra T More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker , Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, we are so thankful for your amazing review and rating. It is a pleasure to read that your visit with us here at Serra Toyota Birmingham as well as with our Service Team member, has been a great one. We are always here to help.

December 05, 2022

Service person was thorough and expedient it servicing my car. Car was ready at the expected time. More

by bootjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Matt Patterson
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Dec 05, 2022 -

Serra Toyota responded

Thank you so much for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a timely fashion. We look forward to assisting you in the future here at Serra Toyota Birmingham.

December 05, 2022

Serra Toyota is my go-to for my service needs. My Toyota Representative William is always so great ! More

by sincerecindy02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William
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Dec 05, 2022 -

Serra Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Serra Toyota Birmingham as your first choice for your service needs.

December 04, 2022

Have dealt with Serra Toyota for several years. Have always been happy with the care of the associates. More

by jimskeels7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
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Dec 06, 2022 -

Serra Toyota responded

It means a great deal to us here at Serra Toyota Birmingham that you were able to leave our dealership happy about our team members. We thank you for coming in and we hope you have a great day!

December 03, 2022

Extremely helpful. Extremely kind. Best customer service I have ever seen. No other dealership compares. I highly recommend this dealership to anyone. More

by rbrtwlch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
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Dec 03, 2022 -

rbrtwlch responded

Great

Dec 04, 2022 -

Serra Toyota responded

We strive to be excellent here at Serra Toyota Birmingham. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 02, 2022

I used to dread taking the truck in for service. Not anymore. The replacement part arrived the next day. I dropped off my truck and it was ready at the time promised. Brandon Kiker is an excellent s More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker and Dennis Wood, Matt Patterson
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Dec 02, 2022 -

Serra Toyota responded

Hello! Thank you so much for your great review and visit to Serra Toyota Birmingham. It's wonderful to know that we make your truck's service something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience!

December 01, 2022

Josh helped me as soon as I pulled in. He was nice and answered all my questions! Thank you for your kind employees that care about customers getting a good service!! More

by Palmanita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
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Dec 02, 2022 -

Serra Toyota responded

Hi Palmanita. We are truly thrilled to know that you had such a kind pleasurable and experience with us at Serra Toyota Birmingham. Thank you so much for your delightful 5-Star review. We appreciate your patronage.

November 28, 2022

I really enjoyed working with the team and Mr Davis was awesome, along with all the others that helped me that day. A big shout out to all. More

by vickisuzannebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis,
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham appreciates your kind review and amazing 5-STAR rating. We are always happy to help, and we are so glad to read that our team member provided you with high customer satisfaction. Take care.

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