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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,837 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

November 23, 2022

They very friendly and take time to explain what they are going to in order to find what the issue is with your vehicle. More

by croomtommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Jan 07, 2023 -

Serra Toyota responded

Thank you for sharing your five-star rating with our Service Department. It's rewarding to learn that our team took care of you and your vehicle in a timely, professional manner. We hope that you will continue to choose Serra Toyota Birmingham in the future.

November 21, 2022

My purchase was stress free and I never felt pressured to make a purchase the same day! All of my questions were answered! Michael made my purchase fun and and would recommend Serra Toyota to all my friend More

by Ptwulf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Nick Gregory, Michael Mahan
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November 21, 2022

The service is kind thoughtful and respectful and the waiting time is not bad at all More

by curtisradford21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 21, 2022

I have purchased 7 New Toyotas from Serra Toyota and have had them all serviced at the dealership and would highly recommend them. More

by wolfnrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 20, 2022

Very pleased with Eric in service. He explained everything to my satisfaction and pleasant to do business with More

by Johnnymstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
November 19, 2022

They have a very knowledgeable and courteous staff that makes you feel like family. Great place More

by Baharbono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 18, 2022

Awesome customer customer service. Worked everything up for me over the phone and had the truck clean and full of gas for me. In and out in under an hour. Josh and Reggie were great. More

by Fleming.stephen1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dayutis
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November 18, 2022

The service that Serra Toyota provided on my vechical was okay. Your customer service department was good. I wouldn't take my vechical anywhere else to be serviced. There's one thing I'd like to bring to More

by Vlbopenvision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Nov 18, 2022 -

Vlbopenvision responded

I've been a loyal customer of Serra Toyota for many years. Unfortunately this was the first time that my waiting time was much too lengthy for a tire rotation and a recall. Over the past year's I've been highly satisfied with the professionalism and excellence services I've come to expect at Serra Toyota, until recently. When my time is gone i can't get it back. My time is priceless!

November 18, 2022

Beh & Amahdo are both highly knowledgeable, proficient, and professional. They made the process of buying really easy. I felt very secure about the process because of the both of them. I’ve been back three More

by mllrtmk
Recommend Dealer
Yes
Employees Worked With
Will Service Rep, Ahmadou Sow, Jarmaine White, Beh Doli
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November 14, 2022

Great customer service and great atmosphere! I will definitely recommend Serra Toyota to everyone looking for a new or used truck or car! More

by larry_mason2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Komissa Yao
Report | Print
Nov 14, 2022 -

Serra Toyota responded

We're glad our staff provided you with great service and support during your visit. Serra Toyota Birmingham appreciates your recommendation, and we're always here and happy to help with any of your auto-related needs!

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