Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,840 reviews
November 07, 2022
Dealership was ok salesman seemed to be fairly new had to wait three days to get my vehicle detailed. Car still not very clean as I would have expected. There is a scratch in the front window which was cover wait three days to get my vehicle detailed. Car still not very clean as I would have expected. There is a scratch in the front window which was covered up by the paper in the window. After detailing it's still there. The seats needed cleaning also.this was not done. Maybe I dont know the extent of detailing but it could have been better. More
by Ounita
Employees Worked With
Joshua Dayutis
November 06, 2022
I did 3 weeks of research. Compared prices and offers in three states. I live in Florida, and Serra Toyota in Birmingham AL, was the only dealer that had what I wanted and with Compared prices and offers in three states. I live in Florida, and Serra Toyota in Birmingham AL, was the only dealer that had what I wanted and within the price range I was lookin to keep my payments at. I was able to work a deal with Jon over the phone, and had it delivered the next day to my front door. If you are in the market for a good car or truck, go see Jon Parnell at Serra Toyota of Birmingham AL. More
by Cjedwards82
Employees Worked With
Jon Parnell
November 03, 2022
Excellent and timely customer service. I did not buy my car from this dealership. They let me make an appt for my warranty work. Hoover Toyota would not. Thank you for valuing my time! I did not buy my car from this dealership. They let me make an appt for my warranty work. Hoover Toyota would not. Thank you for valuing my time! More
by drgrn1960
Employees Worked With
Matt Patterson
November 01, 2022
The waiting room was clean with enough space to prevent feeling crowed. I was updated on the vehicle service from time to time. Having my vehicle serviced there was not a hassle at all. feeling crowed. I was updated on the vehicle service from time to time. Having my vehicle serviced there was not a hassle at all. More
by temarn
Employees Worked With
Matt Patterson
November 01, 2022
That was a great experience with Serra Toyota. Beh was really helpful. Excellent customer service. I couldn’t go in person at the dealership, they delivered my car to me. Thank you Beh was really helpful. Excellent customer service. I couldn’t go in person at the dealership, they delivered my car to me. Thank you More
by catherineamangoua
Employees Worked With
Beh Doli
