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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

October 11, 2022

The staff here is very personable. They are always time efficient and courteous. I would highly recommend using them More

by rmelvin02@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
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October 11, 2022

Michael Shinkle at Serra Toyota was our salesman and he went above and beyond to make our 2022 Toyota Highlander Limited purchase simple & smooth. After 2 Toyota salesmen in MS told us no, you can’t get th More

by Mrs.Cheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle
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October 09, 2022

The staff in the dealership is always friendly and courteous. They go the extra mile to help you get the car you want. More

by tracycaffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Lawley, Tim Mergenthal, Matt Patterson, Calvin Smith
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October 07, 2022

The people there are nice and friendly. The dealership is nice and clean. Thanks for making my purchasing a pleasant. More

by lisa2je@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
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October 06, 2022

I have been a customer for over twenty years and have found Serra to be reliable and trustworthy. More

by tehamby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Oct 06, 2022 -

Serra Toyota responded

Hello. We can't tell you how thrilled we are to learn that you have continuously chosen to work with our dedicated team here at Serra Toyota Birmingham for all of your automotive needs! Thank you for your tremendous loyalty, trust, and 5-star review.

October 06, 2022

The staff was so friendly and showed that they really cared about your needs and wants. The customer service was so great and I will be back again. More

by taritayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Curry and Reggie, Matt Lawley
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Oct 06, 2022 -

Serra Toyota responded

We are pleased to read you were shown a friendly and cordial dealership experience working with our team. Thank you for your positive five-star review, we appreciate it here at Serra Toyota Birmingham. We look forward to welcoming you back for any further needs.

October 01, 2022

Great customer care! Easy with zero pressure. Highly recommended. The customer service manager was incredible!! More

by MarthaE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
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Oct 03, 2022 -

Serra Toyota responded

Hi! Thank you for the five-star review regarding your recent visit to our location. We strive to maintain a welcoming and professional atmosphere here at Serra Toyota Birmingham. Our team also aims to go the extra mile to ensure quality customer care without efficiency being compromised. It has been an honor serving you and please do not hesitate to let us know if you require further assistance. Have a fantastic day!

September 30, 2022

Prompt. Courteous. Informative. Customer oriented. Reasonable. I feel comfortable in this environment. Everyone seems happy to be here and so I am too. More

by Bob Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh wood, Matt Patterson
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September 28, 2022

Very helpful discussing the issue with my car. The repair was done quickly. Service representative kept me informed and was extremely nice. More

by Terrycoggins
Recommend Dealer
Yes
Employees Worked With
Josh
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September 28, 2022

Always a pleasure dealing with Jerry & Devin will come back soon for another one i am sure More

by brentcherry0214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
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