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Serra Toyota
Birmingham, AL
2,840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,840 reviews
September 15, 2022
The service was satisfactory but he will try to sell you more to spend more money 💰. more to spend more money 💰. More
by toydog57
Employees Worked With
Larry Lawson, Jarmaine White, Chris McDaniel, Aundrae Williams, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, Matt Patterson, Calvin Smith
September 13, 2022
Really poor job by Serra recently when we brought our car in for service. Dealer did not have our back after servicing cars there for over 10+ years. We have spent $5k in service costs over these years, in for service. Dealer did not have our back after servicing cars there for over 10+ years. We have spent $5k in service costs over these years, at minimum, and it was like we were nothing. I will not be going back there again. We had a disagreement on a towing charge and they not only were jerks about it but they did not follow up like they were supposed to or go to bat for us in anyway. It is a trash service department after Matt left. Plus, it is in a crappy, inconvenient and dangerous area . Do not take your car there, you can do so much better. More
by JR
Employees Worked With
No name
September 12, 2022
Beh Doli was my salesperson and highly recommended from a reliable source that only does business with Serra Toyota. I dealt with Limbaugh and Bill Penney Toyota dealerships to talk to a salesperson and neve reliable source that only does business with Serra Toyota. I dealt with Limbaugh and Bill Penney Toyota dealerships to talk to a salesperson and never received a returned phone call from either one. It was disappointing, but I had the best experience at Serra Toyota. More
by Denise
Employees Worked With
Beh Doli
September 11, 2022
I would have rated them 5 stars, if they weren't so expensive. But great job the first time and kept me informed on the progress. expensive. But great job the first time and kept me informed on the progress. More
by Hkt400
Employees Worked With
I worked with Mr.Shannon Grider, the tech: Ervin Estrada both 5 stars.
September 11, 2022
This dealership has always been an amazing business with excellent service and caring salesmen. The service department is always quick and easy. I would highly recommend them. excellent service and caring salesmen. The service department is always quick and easy. I would highly recommend them. More
by Richie 42
Employees Worked With
Ahmadou Sow
September 05, 2022
I was treated with respect and I received prompt service and an excellent job on my vehicle and I will recommend Serra Toyota 100 percent. and an excellent job on my vehicle and I will recommend Serra Toyota 100 percent. More
by lindamcmiller865
Employees Worked With
Ahmadou Sow, Morgan Smith, Beh Doli, Aundrae Williams, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Larry Paulin, Quinton Smith
September 05, 2022
I love the people there everyone is so polite and courteous and they make you feel at home. Especially Erik Fritzpatrick he is a delight to work with courteous and they make you feel at home. Especially Erik Fritzpatrick he is a delight to work with More
by sharone1965
Employees Worked With
Erick Fitzpatrick
