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Serra Toyota

Birmingham, AL

4.8
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,847 reviews

September 12, 2022

i was greeted promptly with a friendly service associate. Overall great experience.I would definitely recommend. More

by ravoyl.land
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 12, 2022

Alway super polite & work done in a timely manner. I love Serra Toyota. I don’t think I’ll ever drive anything but a Toyota. More

by Carla.mccombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 11, 2022

This dealership has always been an amazing business with excellent service and caring salesmen. The service department is always quick and easy. I would highly recommend them. More

by Richie 42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Sep 12, 2022 -

Serra Toyota responded

Richie, we really enjoy learning of your 5-star review. Our main goal is to make sure every guest enjoys our excellent customer service and staff as much as you do. Your loyalty is highly appreciated and thanks for recommending Serra Toyota Birmingham.

September 11, 2022

I would have rated them 5 stars, if they weren't so expensive. But great job the first time and kept me informed on the progress. More

by Hkt400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Mr.Shannon Grider, the tech: Ervin Estrada both 5 stars.
Sep 11, 2022 -

Hkt400 responded

The tech: Ervin Estrada and service advisor: Shannon Grider excellent job, the FIRST time, 5 stars.

September 11, 2022

Fantastic. Service and great communication. Dennis did a great job as usual. Will use again. More

by Bboy2207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wod
September 05, 2022

I was treated with respect and I received prompt service and an excellent job on my vehicle and I will recommend Serra Toyota 100 percent. More

by lindamcmiller865
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Morgan Smith, Beh Doli, Aundrae Williams, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Larry Paulin, Quinton Smith
Sep 06, 2022 -

Serra Toyota responded

Hi Linda, thank you for recommending us at Serra Toyota Birmingham. We thrive to treat our customers with respect and do an excellent job in a timely fashion. Let us know if we can assist you again in the future.

September 05, 2022

I love the people there everyone is so polite and courteous and they make you feel at home. Especially Erik Fritzpatrick he is a delight to work with More

by sharone1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
Sep 06, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. We are happy to know our team provided you with polite and courteous service. If you need help with any future needs please don't hesitate to reach out to us.

September 03, 2022

I bought the Toyota Tacoma in December of 1999. It now has 365,000 miles and runs like a new one. I have bought 3 cars total from Serra over the years and I’m very pleased with the service I get. More

by Ayates95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hale
Sep 03, 2022 -

Serra Toyota responded

We regard our reviews with the utmost importance and are elated to learn about your experience here at Serra Toyota Birmingham. Thank you for the great review and feedback. Words cannot describe how much we value your loyalty to us. Our team is available should you require any extra help. Have a lovely day.

September 02, 2022

They helped me and my GF a lot, my service advisor was Mitch. We appreciate the help and time he took to help us. We will go back, because of people like Mitch. More

by Dr. Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 04, 2022 -

Serra Toyota responded

Hello Dr. Santiago, we are thrilled to learn that our Service Department took the time to help you and your girlfriend out on your recent visit here at Serra Toyota Birmingham. Thank you for your loyalty, and we welcome you back anytime!

September 02, 2022

Very helpful in every way. Aundrae took excellent care of me and has assisted me since my purchase. More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams
Sep 03, 2022 -

Serra Toyota responded

Hi Mel, Serra Toyota Birmingham appreciates your business, and it was a pleasure for our Sales Team to take excellent care of and assist you with your car-buying needs.

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