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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

September 03, 2022

I bought the Toyota Tacoma in December of 1999. It now has 365,000 miles and runs like a new one. I have bought 3 cars total from Serra over the years and I’m very pleased with the service I get. More

by Ayates95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hale
Sep 03, 2022 -

Serra Toyota responded

We regard our reviews with the utmost importance and are elated to learn about your experience here at Serra Toyota Birmingham. Thank you for the great review and feedback. Words cannot describe how much we value your loyalty to us. Our team is available should you require any extra help. Have a lovely day.

September 02, 2022

Very helpful in every way. Aundrae took excellent care of me and has assisted me since my purchase. More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams
Sep 03, 2022 -

Serra Toyota responded

Hi Mel, Serra Toyota Birmingham appreciates your business, and it was a pleasure for our Sales Team to take excellent care of and assist you with your car-buying needs.

September 02, 2022

Morgan Smith is always able to find what i need at a great price. He is always easy to work with, always responsive to my requests & overall a great representative of Serra Toyota. More

by spalmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
Sep 04, 2022 -

Serra Toyota responded

We appreciate knowing that our Sales Department was easy to work with and responsive to your requests. Thank you for sharing your wonderful experience at Serra Toyota Birmingham with us.

September 02, 2022

They helped me and my GF a lot, my service advisor was Mitch. We appreciate the help and time he took to help us. We will go back, because of people like Mitch. More

by Dr. Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 04, 2022 -

Serra Toyota responded

Hello Dr. Santiago, we are thrilled to learn that our Service Department took the time to help you and your girlfriend out on your recent visit here at Serra Toyota Birmingham. Thank you for your loyalty, and we welcome you back anytime!

September 01, 2022

My last visit for service was greatly improved. Evidently changes have been made in the process and my service visit was MUCH smoother with less waiting. More

by Gvoelzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
Sep 04, 2022 -

Serra Toyota responded

Hello! Our team is glad to know that your latest visit to Serra Toyota Birmingham was much smoother. We are so very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

August 31, 2022

I have dealt with this dealership in the past and my experience was GREAT, every time. More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
August 30, 2022

The dealership is very friendly and inviting. Everyone is willing to assist you with any questions that you may have. More

by TriciaDavisonWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
August 29, 2022

Serra Toyota is a professional establishment that provides courteous and through service at every visit. More

by bearogers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
August 29, 2022

My service went great. Good customer service from my service advisor. He took time and explained everything to me. More

by Lethad15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin, Matt Patterson
August 29, 2022

Salesman was very helpful and was very knowledgeable of his product line. He continued to show the inventory even while it starting raining. Once we established our minimum criteria he found the Camry XL More

by nesmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Parnell, Johnny Watwood
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