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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,838 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,838 reviews

April 27, 2024

We had an oil change and tire rotation which was covered under our new car warranty. We were met promptly and showed to the waiting room. Our car was ready within 30-40 minutes. More

by themarchants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
April 27, 2024

Very professional and friendly staff. Customer service is amazing 👏 🙌. Overall experience 10/10 as usual. They're the best!!❤ More

by andrelleorr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff 10/10
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April 25, 2024

Good service and nice people. I was happy w/ how they handled their business and made my deal work. More

by mikeasterling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Brown and Pablo Rubio
Report | Print
April 25, 2024

Every one were friendly and helpful in getting us in our new vehicle . Thanks so much More

by darrell.dison824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
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April 22, 2024

Ebtesam (Sam) was extremely knowledgeable, enthusiastic and patient as we completed our vehicle search. Highly recommend Sam! More

by Am
Recommend Dealer
Yes
Employees Worked With
Ebtesam (Sam)
Report | Print
Apr 24, 2024 -

Serra Toyota responded

We're glad to hear you had a positive experience with our team at Serra Toyota Birmingham. Your high recommendation is greatly appreciated.

April 20, 2024

Excellent place to purchase a vehicle would re commend to anyone looking to buy a car More

by stephendreher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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Apr 24, 2024 -

Serra Toyota responded

We appreciate your affirmation, and are pleased you had a positive experience at Serra Toyota Birmingham. Thank you for your support.

April 19, 2024

Amazing people doing a great job. The manager goes above and beyond to help and make getting my truck serviced a positive experience. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 19, 2024 -

Serra Toyota responded

We're grateful for your feedback on your truck service experience at Serra Toyota Birmingham. It lets us know that our team's efforts to go above and beyond are working well. Appreciate having you as a customer!

April 17, 2024

Service department is the best Aaron Shrewsbury has always taken great care of me T More

by francisjester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
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Apr 17, 2024 -

Serra Toyota responded

We appreciate the feedback and are glad that our team meets your expectations in servicing at Serra Toyota Birmingham. Thank you for sharing.

April 17, 2024

At Serra Toyota they always put family first! Thank you Mike Shinkle! This is my second time buying from Mike at Serra Toyota and he always make it a smooth and easy process with my busy schedule More

by tahise106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shinkle
Report | Print
Apr 18, 2024 -

Serra Toyota responded

We appreciate your feedback and ongoing loyalty to Serra Toyota Birmingham. It's great that our team was able to assist you so adeptly, taking into account your busy schedule. Your kind words mean a lot!

April 17, 2024

All the employees were courteous and willing to help. Salespeople are very knowledgeable of their products and finance department was very helpful More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
Report | Print
Apr 18, 2024 -

Serra Toyota responded

We're happy to hear that our team at Serra Toyota Birmingham was able to provide you with the informed and courteous service you deserve. Substantial knowledge of our products is what they strive for every day, alongside helpfulness in every department. Thank you for your review.

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