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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

August 03, 2022

Kelvin Dancy excellent salesman love him! ! He was wonderful in all aspects. He did everything promised.. More

by grey3218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Dancy 5 stars
Aug 04, 2022 -

Serra Toyota responded

Thank you for sharing your feedback with us. We are very happy to read you were pleased with all aspects of your visit. Serra Toyota Birmingham hopes to see you again in the future.

August 03, 2022

Faster good service and I feel comfortable in my waiting with coffee popcorn and jam sandwich More

by morenoalfonso22
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
Aug 04, 2022 -

Serra Toyota responded

Serra Toyota Birmingham would like to thank you for your positive feedback. We greatly value your business and are happy to learn you were well accommodated throughout your visit.

August 03, 2022

Been a customer over 30yrs - always knowledgeable & respectful & all concerns are responded in a timely manner I have referred many individuals & families to purchase or have maintenance over the yea More

by James Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam service , Morgan Smith, Matt Patterson
July 29, 2022

I visited his dealer ship on Wednesday shopping for a new Toyota Tacoma I walked around and looked at all the inventory new and used but the salespeople standing at the building never walk down to ask if th More

by Hookme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one even talked to me
July 28, 2022

Clean dealership, courteous and knowledgeable staff and they are willing to help you with anything you need. The service waiting area is very nice with big screen tv’s, comfortable chairs, coffee and snack More

by Yo-Yo2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Humphrey in the service department gets 5 stars from me!!!
Aug 02, 2022 -

Serra Toyota responded

We appreciate you taking the time to share your experience with our Service Department. It's great to know that our team was able to get your vehicle service completed in a timely manner to get you back on the road. The Serra Toyota Birmingham Team invites you back.

July 27, 2022

Good Job! Everybody was nice and very helpful! Thanks Will! Customer service was a 10! More

by Brandirutledge_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Joseph Jenkins
July 27, 2022

Very easy to deal with everyone was nice and helpful very good experience will go back when I buy again More

by Chris_blair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Josh Richie
July 25, 2022

The staff here are very courteous and kind, always someone around to help service you and get you comfortable. Staff is very helpful and detailed with every visit, thank you from my family. More

by jamese_hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
July 24, 2022

Brent and Emily customer service was outstanding! Will be recommending Serra to my family and friends. More

by Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wells
July 24, 2022

I received great service from the person who worked with me on getting the car Mr. Joe Jenkins to the guys that performed the service on the car. Everyone was very friendly and up beat.. great bunch of peop More

by PURPLERAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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