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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

July 11, 2022

the people is very friendly and profesional, they allways do a great job in my truck. More

by bernardinovalencia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shannon lee grinder
July 11, 2022

Everyone that worked there at the dealership was so very nice, professional, and helpful, The service was outstanding , And the waiting area was very delightful, Filled with all type of goodies and snack an More

by morrisrosemary82
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Jarmaine White, Morgan Smith, Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Matt Lawley, Matt Patterson
July 10, 2022

Service department and sales department have very nice and professional staff and they are always welcomeing and friendly More

by Dd
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Matt Patterson
July 07, 2022

I have always believed that Serra Toyota to be a first class dealership. Their service department personnel are professional and courteous, I always enjoy my visit. More

by Tony B
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Matt Patterson
July 07, 2022

Antoine Gray was amazing to work with, he made sure I was happy with my selection! Kudos to him!! More

by mzgabby34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Gray
Jul 07, 2022 -

mzgabby34 responded

Antoine Gray was amazing to work with, he made sure I was happy with my selection! Kudos to him!!

July 06, 2022

The process of setting up an appointment was very easy. Once I arrived the service was completed quickly and they got me on my way. More

by justin
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 05, 2022

Brian MiIam has always taken good care of me and my vehicle. Very competent and to the point. Keeps me up to date on any items needing attention. More

by mike.everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
Jul 07, 2022 -

Serra Toyota responded

Thank you for the longtime business and 5-star review, Mike. We look forward to many more visits at Serra Toyota Birmingham.

July 04, 2022

The salesman and financial personnel were excellent. Recommend to everyone! Excellent service! Will come back. More

by donnadavis923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Matt Patterson
July 04, 2022

From the sales process of my vehicle and the service process of my vehicle. Serra Toyota delivered excellent service. More

by Happi
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
Jul 06, 2022 -

Serra Toyota responded

We're delighted that between our Sales and Service Teams, you've had an excellent experience with us overall. Serra Toyota Birmingham thanks you for your business!

July 03, 2022

The service was great this time, had a problem with one of the workers, he had an attitude, I felt like he was rushing me. I have never had that experience before, the other employees have been great. More

by Dotsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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