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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
June 19, 2022
Good service overall however wish information took to long to finish job. Had appointment at 11 didn’t get finished until 330. Also left socket wrench under hood of my car lucky it didn’t damage anything long to finish job. Had appointment at 11 didn’t get finished until 330. Also left socket wrench under hood of my car lucky it didn’t damage anything. More
by Diabb48
Employees Worked With
Matt Patterson
June 18, 2022
We’ve bought 6 cars for our family members from Serra Toyota since 2001 and we highly recommend them for having the best product, the best deals, and the best service. The service department bends over b Toyota since 2001 and we highly recommend them for having the best product, the best deals, and the best service. The service department bends over backwards to accommodate my needs and ensure all of the regular maintenance is done in a timely manner. When I have needed some additional work done to ensure everything is running right, it is done at a very reasonable price. I love having a Service Representative assigned to me. He’s always ready to answer any questions I have, and sees to it that everything is done right the first time. Give them a call next time you need service or are in the market for a car. You won’t regret it. More
by DeborahTaylor
Employees Worked With
Mitch Kelley , Morgan Smith, Matt Patterson
June 18, 2022
I was well pleased with the service I received. I went because I received a recall notice and they replaced the defective part. They also rotated my tires and did a general inspection. I went because I received a recall notice and they replaced the defective part. They also rotated my tires and did a general inspection. More
by Brenda Vanderburg
Employees Worked With
Eric Hale, Service
June 17, 2022
They properly diagnosed my problem saving me $350. Give competitor a private garage, apparently made nothing but mistakes. Their service was quick, painless, and very friendly. The only thing I don't Give competitor a private garage, apparently made nothing but mistakes. Their service was quick, painless, and very friendly. The only thing I don't like is I get constant emails and phone calls now. More
by Staggolini
Employees Worked With
Erick Fitzpatrick
June 16, 2022
The staff at the dealership made having my vehicle serviced easy. The waiting was spacious and allowed me to feel comfortable and not be concerned about contracting anything. serviced easy. The waiting was spacious and allowed me to feel comfortable and not be concerned about contracting anything. More
by temarn97
Employees Worked With
Matt Patterson
June 16, 2022
The best place to buy a car , Michael Mahan sold me four cars and the experience was a easy process . I would recommend Serra Toyota over the other local Toyota dealerships . cars and the experience was a easy process . I would recommend Serra Toyota over the other local Toyota dealerships . More
by Lytonialowe
Employees Worked With
Sean Jadwin , Michael Mahan
