Back

Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,840 reviews

June 08, 2022

In and out in no time. Staff is always very friendly, and greets me right away upon arrival. More

by nutnnys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Jun 11, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 17, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

June 07, 2022

Great service. Really got what I ask for. Honest people, Go over and beyond to get the job right More

by Ontorius.eatmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Jun 09, 2022 -

Serra Toyota responded

Hi, Ontorious! Serra Toyota Birmingham appreciates the 5-stars and kind words. We look forward to your future visit.

June 07, 2022

The sellers make sure you feel welcomed and important. They make sure you find or they will help you find what you are looking for.They help you find what’s in your price range nd that they just as hard wo More

by Leoscoot970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Jun 09, 2022 -

Serra Toyota responded

We understand it's a big decision where you buy your new vehicle from, and we are grateful to have been chosen here at Serra Toyota Birmingham. Thank you, and we hope to see you again for your next car-buying experience!

June 05, 2022

You are provided a friendly and professional service experience. Always my first choice for service. More

by lengloria35
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Milan
Jun 07, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. We appreciate your perfect star review, and our Service Team will always be here to assist you with your automotive needs.

June 05, 2022

People really tried to work with me so that I could get what I want. They made me an offer that was fair. More

by Skyz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 07, 2022 -

Serra Toyota responded

The team here at Serra Toyota Birmingham appreciates your five-star review. Don't hesitate to reach out if there's anything else we can do.

June 04, 2022

The check engine light was not addressed. Brandon stated he didn’t hear me when I stated that it was gone. Will have to bring auto back-really disappointed. More

by sbdaniels55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jun 07, 2022 -

Serra Toyota responded

Hello, We take your feedback seriously here at Serra Toyota Birmingham. I would like to discuss your concerns regarding your recent service visit. Please contact me directly if you would like to discuss this further. Best regards, Meghan Barnes Customer Relations Manager (205) 838-4400

June 02, 2022

Mr Dakota was a good salesman . Got me out of my 2018 Toyota Camry , which was a good car also since I like Camrys. Into a brand new 2022 Toyota Camry. For a reasonable down paymen More

by junardw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 02, 2022 -

Serra Toyota responded

Good afternoon. Our team here at Serra Toyota Birmingham is pleased to see that you had such a positive appointment with our dealership. We are very grateful to you for leaving this magnificent commentary of our wonderful Sales Team. Thank you for your business.

May 30, 2022

Always pleased with my visit to the service department. I always make an appointment and they take my car within minutes of my arrival. I never have to wait longer than I anticipate. All the staff are fr More

by vickijaco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Shackelford, Matt Patterson
May 30, 2022

I’ve bought cars from Serra since the 1990’s. . My experiences have always been positive. Very good service from showroom salesman (Amadoo Sow) to repair service (Matt and Brian). All of my childr More

by yvonnegaitor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Ahmadou Sow, Matt Patterson
May 30, 2022

My car buying experience was amazing. Thanks for Torey for the wonderful customer service!!!! My daughter loves her car!!! More

by Tiffany Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey "TJ" Marshall
...
77
...