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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

June 14, 2022

Their Customer Service and Customer Care Exceeds ANY Other Dealership In Central Alabama. From Sales to Service! First Rate! More

by Green Machine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 14, 2022

I highly recommend Serra Toyota for all your service/ automotive needs. From the friendly staff to excellent service. Exceeds all expectations. More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Jarmaine White, Chris McDaniel, Chris Ziadie, Matt Lawley, Tim Mergenthal, Nick Gregory, Matt Patterson, Calvin Smith
June 13, 2022

Fast service with outstanding courtesy. We waited in the lobby until service was complete. The oil change and tire rotation took exactly 28 minutes. Great job Team:) More

by billgreen110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 08, 2022

In and out in no time. Staff is always very friendly, and greets me right away upon arrival. More

by nutnnys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Jun 11, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 17, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

June 07, 2022

Great service. Really got what I ask for. Honest people, Go over and beyond to get the job right More

by Ontorius.eatmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Jun 09, 2022 -

Serra Toyota responded

Hi, Ontorious! Serra Toyota Birmingham appreciates the 5-stars and kind words. We look forward to your future visit.

June 07, 2022

The sellers make sure you feel welcomed and important. They make sure you find or they will help you find what you are looking for.They help you find what’s in your price range nd that they just as hard wo More

by Leoscoot970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Jun 09, 2022 -

Serra Toyota responded

We understand it's a big decision where you buy your new vehicle from, and we are grateful to have been chosen here at Serra Toyota Birmingham. Thank you, and we hope to see you again for your next car-buying experience!

June 05, 2022

You are provided a friendly and professional service experience. Always my first choice for service. More

by lengloria35
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Milan
Jun 07, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. We appreciate your perfect star review, and our Service Team will always be here to assist you with your automotive needs.

June 05, 2022

People really tried to work with me so that I could get what I want. They made me an offer that was fair. More

by Skyz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 07, 2022 -

Serra Toyota responded

The team here at Serra Toyota Birmingham appreciates your five-star review. Don't hesitate to reach out if there's anything else we can do.

June 04, 2022

The check engine light was not addressed. Brandon stated he didn’t hear me when I stated that it was gone. Will have to bring auto back-really disappointed. More

by sbdaniels55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jun 07, 2022 -

Serra Toyota responded

Hello, We take your feedback seriously here at Serra Toyota Birmingham. I would like to discuss your concerns regarding your recent service visit. Please contact me directly if you would like to discuss this further. Best regards, Meghan Barnes Customer Relations Manager (205) 838-4400

June 02, 2022

Mr Dakota was a good salesman . Got me out of my 2018 Toyota Camry , which was a good car also since I like Camrys. Into a brand new 2022 Toyota Camry. For a reasonable down paymen More

by junardw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 02, 2022 -

Serra Toyota responded

Good afternoon. Our team here at Serra Toyota Birmingham is pleased to see that you had such a positive appointment with our dealership. We are very grateful to you for leaving this magnificent commentary of our wonderful Sales Team. Thank you for your business.

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