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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

April 09, 2022

Screaming Thank you ! !! I came in and left driving my new car. Go see them. More

by devonaclark20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
April 09, 2022

They are always friendly here. If you make an appointment you’ll be in and out in no time! More

by JY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
April 09, 2022

Great service. They Always take good care of my vehicle. I will always recommend this dealership. More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Matt Patterson
April 08, 2022

The 20K Service performed on my 2019Toyota Camry Hybrid XLE was thorough and timely and all under warranty. More

by katharoo50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
April 07, 2022

It's a great place,friendly,do a good job and fast and reasonable too. More

by Jgodfrey35207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson
Apr 07, 2022 -

Serra Toyota responded

Hello! Thank you for sharing your positive feedback. We are happy to know our Service Team provided you with fast and friendly service and we appreciate your business with Serra Toyota Birmingham.

Apr 08, 2022 -

Jgodfrey35207 responded

Thanks for making everything stress free.

April 05, 2022

I am always pleased with the friendly, helpful service We get at Serra Toyota. I have never had to bring our vehicles back because something wasn't done right. Kudos to Aaron Shruberry and the service depart More

by bcouch1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shruberry, Morgan Smith, Matt Patterson
Apr 06, 2022 -

Serra Toyota responded

Thank you for your positive review. It is fantastic to know that our Sales Department could meet your expectations. Thank you for choosing Serra Toyota Birmingham, and we look forward to your next visit. Meghan Barnes Customer Relations Manager (205) 838-4400

April 04, 2022

This was my 4th vehicle to purchase from Serra Toyota. The whole team is nice and professional. They talk to you as a person and not just someone there to buy a vehicle. I have not been able to find a dea More

by Koolsides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Liz Jordon, Calvin Smith
Apr 04, 2022 -

Serra Toyota responded

Thank you for sharing your positive feedback. We are pleased to know our Sales Team provided you with friendly and professional customer service, helping you throughout the purchasing process on your fourth vehicle with us. We appreciate your dedicated business with Serra Toyota Birmingham and we will see you again in the future.

April 03, 2022

Excellent customer service. That is why I alwaysl come back to Serra toyota because of their service. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 04, 2022 -

Serra Toyota responded

Thank you for taking the time to leave us a great review, Sunshine. It was a pleasure to work with you, and we look forward to working with you again at Serra Toyota of Birmingham.

April 02, 2022

My service was top notch. Will definitely send others your way. Never have had a bad experience there. More

by luvenia6836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey 5 star
Apr 02, 2022 -

luvenia6836 responded

That’s me

Apr 03, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. We are pleased to know that you enjoyed top-notch service from our Service Team. Let us know if there is anything else we can help you with.

April 02, 2022

Bought a 2022 tundra with a slight market adjustment from them, salesman was full of crap but finance was pleasant. Not very transparent about pricing. I would recommend if you want an exclusive vehicle, not More

by jonjon4013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kinley Buckner
Apr 03, 2022 -

Serra Toyota responded

Hello, Your feedback is important to us and I would like to speak with you in regard to the 2022 Tundra you purchased and the feedback you have shared regarding the pricing. Would you please reach out to me at a time that is best for you to discuss this in greater detail? Thank you, Meghan Barnes Customer Relations Manager (205) 838-4400

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