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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

April 02, 2022

Professional, respectful and human with sense of humor. lobby was kept very clean and refreshments made it a pleasant wait. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 03, 2022 -

Serra Toyota responded

Jay, Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Serra Toyota Birmingham. It is always great to see that our team was professional, and respectful and made it a great experience.

April 01, 2022

Serra has always been prompt on getting service performed this is why we have purchased several vehicles from them More

by Mlill52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 02, 2022 -

Serra Toyota responded

Thank you for the fantastic review. We are so happy to hear that you love the service. We look forward to assisting with all your automotive needs at Serra Toyota Birmingham.

March 30, 2022

They scheduled my appointment quickly when we arrived they were very courteous the gentleman who helped us was very nice and did a great job I was very happy with the service if someone needed to service More

by Kip/Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker did an exceptional job , Matt Patterson
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March 30, 2022

Had a very nice car buying experience. Dakota was the best! This is my 2nd time purchasing from Serra and i will always be back. More

by ShelbyL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Sutton
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March 29, 2022

Having my car repaired at Serra Toyota was a wonderful experience . Dennis the service agent was awesome . They repaired my car on time and budget More

by Anthony.lima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
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March 29, 2022

Courteous, explained options, helped with purchase of tires. Explained other issues found during this visit. More

by mich.mw58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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March 28, 2022

The repairman was very good to us. We were informed about the needs of the car and how long it would take to be repaired. This was most helpful. Thanks Mr. Service man. More

by Dspretty9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall his name right now. Sorry
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March 27, 2022

Staff is always friendly and professional as they inspect your vehicle and make recommendations based on best practices More

by Sampearson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
March 26, 2022

Very helpful and friendly. Knowledgeable staff and clean facility. Inventory was explained very well to customers. More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Komissa Yao
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March 26, 2022

Every time I go to Serra Toyota my Experience is always great! Where it is service or buying. I'm on my 3rd Toyota Camry. I Love my shopping experience. My salesman was Great Erick Fitzpatrick. Thanks Serr More

by Pat win
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny ©©© in Finance department, Matt Patterson, Erick Fitzpatrick
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