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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

April 02, 2022

Professional, knowledgeable and very helpful in making sure we were aware of all the features of our vehicle. More

by Nurse2d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Apr 02, 2022 -

Serra Toyota responded

Thank you for sharing your wonderful review of our Sales Team here at Serra Toyota Birmingham. We strive to provide the best service possible for our customers. We value your business

April 02, 2022

Professional, respectful and human with sense of humor. lobby was kept very clean and refreshments made it a pleasant wait. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 03, 2022 -

Serra Toyota responded

Jay, Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Serra Toyota Birmingham. It is always great to see that our team was professional, and respectful and made it a great experience.

April 02, 2022

Great customer service! Josh Richie was fast and efficient with the paperwork! Highly recommend !!go see them More

by carleymcqueen94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richie
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Apr 03, 2022 -

Serra Toyota responded

We are pleased to see that our team earned your recommendation here at Serra Toyota Birmingham. Let us know if you have any questions in the future.

April 02, 2022

Service is outstanding. Courteous and Professional. During my last visit, as team members came thru for their morning meeting, they gave a big and cheerful "GOOD MORNING" to More

by Da'Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John- GM, Jarmaine White, Chris Ziadie, Jerry Cheng
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Apr 02, 2022 -

Da'Don responded

Thanks, ill be back!

April 01, 2022

Serra has always been prompt on getting service performed this is why we have purchased several vehicles from them More

by Mlill52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 02, 2022 -

Serra Toyota responded

Thank you for the fantastic review. We are so happy to hear that you love the service. We look forward to assisting with all your automotive needs at Serra Toyota Birmingham.

March 30, 2022

They scheduled my appointment quickly when we arrived they were very courteous the gentleman who helped us was very nice and did a great job I was very happy with the service if someone needed to service More

by Kip/Dolores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker did an exceptional job , Matt Patterson
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March 30, 2022

Had a very nice car buying experience. Dakota was the best! This is my 2nd time purchasing from Serra and i will always be back. More

by ShelbyL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Sutton
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March 29, 2022

Having my car repaired at Serra Toyota was a wonderful experience . Dennis the service agent was awesome . They repaired my car on time and budget More

by Anthony.lima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
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March 29, 2022

Courteous, explained options, helped with purchase of tires. Explained other issues found during this visit. More

by mich.mw58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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March 28, 2022

The repairman was very good to us. We were informed about the needs of the car and how long it would take to be repaired. This was most helpful. Thanks Mr. Service man. More

by Dspretty9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall his name right now. Sorry
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