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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

March 18, 2022

Beh Doli was awesome and the best car salesman’s in the Alabama. He is very good in what he do More

by Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
March 18, 2022

Very attentive to what we were looking to purchase. Helpful in every respect. Good price on trade. More

by Mudge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant
March 17, 2022

I had a great experience and the customer service was great I would tell any and everyone one about Serra Toyota More

by Taylormaid1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 17, 2022

Service team is great. Waiting time was short and very courteous. Always smiling and willing to assist. More

by momaharmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
March 16, 2022

Great working with Josh in service. He seems to do what is in the best interest of the customer and vehicle. Great communication. We appreciate the honest and quality work! More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh - service Dept.
March 14, 2022

The staff are exceptionally professional when great customer service and handling customers , cars are well taken care of More

by Tina.iqal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Morgan Smith, Matt Lawley, Nick Gregory, Matt Patterson
March 12, 2022

It was quick. I like when you pull up and sensor read your car, nice. More

by pattillodoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richie
March 11, 2022

Service writer Dennis Woods was very professional and helpful with receiving the service I needed. More

by Chmccoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Woods
March 07, 2022

I bought my car there in 2013 and that experience was a little rough, but have been working with Dennis Wood for service since. He is great and caring and the reason I have stayed with this car and Serra More

by Ressk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DennisWood, service department
March 06, 2022

My only problem was I pre-ordered my warranty replacement part and it was not there. It's hard to get time off work for these issues. More

by Cndjenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Mar 08, 2022 -

Serra Toyota responded

Hi, Thank you for bringing your recent experience to my attention in regards to your replacement part. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

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