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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
March 07, 2022
I bought my car there in 2013 and that experience was a little rough, but have been working with Dennis Wood for service since. He is great and caring and the reason I have stayed with this car and Serra little rough, but have been working with Dennis Wood for service since. He is great and caring and the reason I have stayed with this car and Serra for service. Great Service Rep.! More
by Ressk
Employees Worked With
DennisWood, service department
March 05, 2022
Great service depth. Had 10 am appointment and car was taken in exactly at 10. Diagnosed a whistling sound coming from hood seal and repaired. Had 10 am appointment and car was taken in exactly at 10. Diagnosed a whistling sound coming from hood seal and repaired. More
by Jrrogers4660
Employees Worked With
Chris Ziadie, Torey "TJ" Marshall
March 03, 2022
I come from Wetumpka to this dealership because this is where I purchased the car, and the Toyota dealership in Montgomery has not provided me acceptable service. Hunter Parker is my service advisor, and where I purchased the car, and the Toyota dealership in Montgomery has not provided me acceptable service. Hunter Parker is my service advisor, and he always takes great care of me. I drive all of this way because customer service overall has gone way down hill. Here at Serra Toyota, I have never experienced that problem...so I will continue to come here. I appreciate the wonderful customer service. Mr. Merkerson More
by Mr. Whatchulookinat
Employees Worked With
Hunter Parker
March 03, 2022
Josh Dayutis was absolutely amazing! Everyone knows car shopping is extremely stressful but after talking with Josh he kinda made us forget all that. They truly care and want to make sur Everyone knows car shopping is extremely stressful but after talking with Josh he kinda made us forget all that. They truly care and want to make sure you get what you actually want vs trying to sell you the top of the line vehicle just because it cost more. Josh and Serra Toyota has earned a new customer for life. More
by Melwilk81
Employees Worked With
Josh Dayutis
March 03, 2022
Friendly courteous staff,do everything possible to get what you want or what could work for you until you can get what you are really seeking what you want or what could work for you until you can get what you are really seeking More
by Dillarda50
Employees Worked With
Michael Mahan, Calvin Smith
