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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

February 11, 2022

the environment was clean. employees was friendly. it was all smiles just walking into the the building. I love it. More

by orrcatherine598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 10, 2022

Efficient, polite. I like having a single person to call when I have a question or need service. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (in Service Dept), Matt Patterson
February 09, 2022

always courteous pleasant and professional would not go anywhere else they did a fast and great job More

by britishgirl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive review. Our Service Department at Serra Toyota Birmingham always aims to provide an efficient and professional experience when you come in for maintenance. Reach out to Serra Toyota Birmingham for any auto needs in the future.

February 09, 2022

They’re very helpful with finding you the perfect car for you and listening to you’re needs and wants. More

by Erin.Sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 10, 2022 -

Serra Toyota responded

Erin, thank you for your positive review. At Serra Toyota Birmingham, our Sales Team knows how important the car-buying process is, so we always provide helpful and knowledgeable support throughout the experience. Reach out to Serra Toyota Birmingham for any auto needs in the future, and enjoy your new vehicle.

February 09, 2022

Informative regarding service. Love tv screen with car status details. Very courteous and prompt with appointment. More

by Georgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive feedback, Georgette. It is indeed the goal of our Service Department at Serra Toyota Birmingham to provide efficient and quality service when you come in for maintenance. Serra Toyota Birmingham looks forward to assisting you with any of your auto needs in the future.

February 06, 2022

The staff always provide good customer service. They are very informative and helpful when providing information. More

by kdmaddox82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson
Feb 06, 2022 -

Serra Toyota responded

Thank you for your positive feedback. At Serra Toyota Birmingham, it is indeed the goal of our staff to provide informative and quality service when you come in for a visit. Reach out to Serra Toyota Birmingham for any auto-related needs in the future.

February 06, 2022

Dennis and his crew do an excellent job servicing my Toyota Camry. Aaron does a great job too. More

by Preston Watts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury
Feb 06, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham, Preston. We are happy to know that you enjoyed the work that our Service Team provided for your Toyota Camry. Let us know if there is anything else we can help you with.

February 06, 2022

Service from Erick Fitzpatrick our salesman He was awesome! We will definitely be back to purchase another vehicle More

by Aubiejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Erick Fitzpatrick
Feb 06, 2022 -

Serra Toyota responded

Thank you for sharing your review. We are happy to know that you enjoyed such an excellent car-buying experience with our Sales Team. Let us know if there is anything else we can help you with. Serra Toyota Birmingham is always here for you.

February 04, 2022

They were very nice and polite . Waited on me immediately. Done a great a t job. I would definitely recommend them to service your c AR. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 05, 2022 -

Serra Toyota responded

Susan, thank you for your five-star review. Our Service Department at Serra Toyota Birmingham knows how important maintenance is, so we always strive to provide professional and efficient service and support. Serra Toyota Birmingham looks forward to assisting you with any auto-related needs in the future.

February 02, 2022

love the car the salesmen was so sweet he showed me everything i need to know about the Rava 4 everyone was so nice and helpful More

by cfarley59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris McDaniel
Feb 03, 2022 -

Serra Toyota responded

Thank you for your positive feedback. Our Sales Team at Serra Toyota Birmingham knows how important the car-buying process is, so we always aim to provide helpful and knowledgeable support to assist. Reach out to Serra Toyota Birmingham for any auto-related support in the future, and enjoy your new Toyota RAV4.

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