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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,842 reviews

February 12, 2022

I am perfectly satisfied with Dennis Wood the person I deal with for my service. He is always very courteous and helpful. More

by Jcobbs
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
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February 12, 2022

They are always nice, service is performed correctly and promptly. The service is reasonably priced. More

by Terrycoggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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February 11, 2022

Professional and great customer service.Always send coupons and honor them. Just overall good visit. More

by cassandraking74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
February 11, 2022

the environment was clean. employees was friendly. it was all smiles just walking into the the building. I love it. More

by orrcatherine598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
February 10, 2022

Efficient, polite. I like having a single person to call when I have a question or need service. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (in Service Dept), Matt Patterson
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February 09, 2022

Informative regarding service. Love tv screen with car status details. Very courteous and prompt with appointment. More

by Georgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive feedback, Georgette. It is indeed the goal of our Service Department at Serra Toyota Birmingham to provide efficient and quality service when you come in for maintenance. Serra Toyota Birmingham looks forward to assisting you with any of your auto needs in the future.

February 09, 2022

always courteous pleasant and professional would not go anywhere else they did a fast and great job More

by britishgirl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Thank you for your positive review. Our Service Department at Serra Toyota Birmingham always aims to provide an efficient and professional experience when you come in for maintenance. Reach out to Serra Toyota Birmingham for any auto needs in the future.

February 09, 2022

They’re very helpful with finding you the perfect car for you and listening to you’re needs and wants. More

by Erin.Sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Feb 10, 2022 -

Serra Toyota responded

Erin, thank you for your positive review. At Serra Toyota Birmingham, our Sales Team knows how important the car-buying process is, so we always provide helpful and knowledgeable support throughout the experience. Reach out to Serra Toyota Birmingham for any auto needs in the future, and enjoy your new vehicle.

February 06, 2022

Dennis and his crew do an excellent job servicing my Toyota Camry. Aaron does a great job too. More

by Preston Watts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury
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Feb 06, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham, Preston. We are happy to know that you enjoyed the work that our Service Team provided for your Toyota Camry. Let us know if there is anything else we can help you with.

February 06, 2022

The staff always provide good customer service. They are very informative and helpful when providing information. More

by kdmaddox82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson
Report | Print
Feb 06, 2022 -

Serra Toyota responded

Thank you for your positive feedback. At Serra Toyota Birmingham, it is indeed the goal of our staff to provide informative and quality service when you come in for a visit. Reach out to Serra Toyota Birmingham for any auto-related needs in the future.

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