Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,840 reviews
January 28, 2022
Excellent and fast service. Great customer service on my visit from beginning to end. I will return for my next service needs. My representative Will was great. Thanks visit from beginning to end. I will return for my next service needs. My representative Will was great. Thanks More
by Beautybylasandra
Employees Worked With
Matt Patterson
January 27, 2022
Best experience ever purchasing a vehicle. Simeon Williams was a great person to deal with, he went beyond my expectations to please me and to get what I wanted in a vehicle. Would not hesitate to bu Williams was a great person to deal with, he went beyond my expectations to please me and to get what I wanted in a vehicle. Would not hesitate to buy again from Serra Toyota. More
by Alisaroberts459
Employees Worked With
Simeon Williams
January 27, 2022
Excellent service department, best Toyota dealership in Birmingham. Cares about their customers and I would highly recommend to anyone looking for a new or used vehicle. Been a customer there for almost 12 Birmingham. Cares about their customers and I would highly recommend to anyone looking for a new or used vehicle. Been a customer there for almost 12 years. More
by kathyasmith39
Employees Worked With
Brian
January 27, 2022
My family has bought several vehicles from Morgan and I have to say, it couldn’t have been any easier or more enjoy. The entire process was great and efficient. have to say, it couldn’t have been any easier or more enjoy. The entire process was great and efficient. More
by Higgy
Employees Worked With
Morgan Smith, Matt Patterson
January 26, 2022
Lucas Fox was so amazingly helpful, and really made the process of buying my car easier for me. He did lots of work ahead of time without me even needing to be there, and found me the exact car I wanted. O process of buying my car easier for me. He did lots of work ahead of time without me even needing to be there, and found me the exact car I wanted. Once I actually came into the dealership, it only took a couple of hours until I was completely done and driving away in my brand new car! He made the process extremely effortless and made sure to explain everything to me. Most dealerships I’ve been to pressure me into getting a certain car or warranty, but Serra Toyota really catered to my exact needs. I would definitely recommend going there and letting Lucas Fox help you out! More
by meganrpelton
Employees Worked With
Luke Fox
January 20, 2022
Well I got there about 11:20, left at 3 :10 Pm, had oil change, and to see what that was hanging under the driver side, they fix something underneath the car, went to get my car when they was finished , an change, and to see what that was hanging under the driver side, they fix something underneath the car, went to get my car when they was finished , and I can see what I went in for was still hanging. Show it to him , he laid on his back and snap it back in place in 20 seconds, what the heck they repair something that I didn’t ask them to do. And while I was in the lounge no one never came out to say anything about my car, been going there for my service work for 12 to 13 years since I had my car, I never had this to happen before, I had to get up and ask and thats when he said my car will be ready in 15 minutes. WOW More
by debraflowers9@yahoo.com
Employees Worked With
I forgot the young man name
