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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
December 14, 2021
I have purchased at least 4 cars from Serra Toyota over a long time and have been pleased. I was recently advised by someone that the noise that I heard on the right side of my truck sounded like the manifo long time and have been pleased. I was recently advised by someone that the noise that I heard on the right side of my truck sounded like the manifold. It sounded like 2 pieces of metal vibrating. When the Serra mechanic (whose name was Alan) took it for a test drive he heard the noise, came back and tightened some things that didn't have anything to do with the manifold and fixed the problem. It wound up costing $145 instead of a lot more that someone else (close to home) told me it would cost. Just like always, I was very pleased with the service provided and will not only continue using Serra, but I will continue referring others there. I now have 356,000 miles and it is still like new. Thanks! More
by Ayates95
Employees Worked With
Matt Patterson
December 08, 2021
Professional people.great service department.Took real Professional people. great service department. Took real good care of my car. i had a coupon for this visit Professional people. great service department. Took real good care of my car. i had a coupon for this visit More
by Lonnie
Employees Worked With
Matt Patterson
December 06, 2021
Our family has bought and received service on six vehicles from Serra Toyota over the past 21 years. Morgan Smith has always given us the best deals. And, Matt Patterson and Mitch Kelley always give vehicles from Serra Toyota over the past 21 years. Morgan Smith has always given us the best deals. And, Matt Patterson and Mitch Kelley always give us superb service. They treat our cars, our schedules and our wallets with a little extra TLC!! More
by DeborahTaylor
Employees Worked With
Mitch Kelley
December 05, 2021
Fastest oil change ever. The service staff was very friendly as well. I have decided this is my new go-to dealership for service on my Tundra. friendly as well. I have decided this is my new go-to dealership for service on my Tundra. More
by elana@jeff-ingram
Employees Worked With
Morgan Smith, Ronald Babice, Cordell Scott
November 30, 2021
I purchased a 2019 Lexus back in July and was pleased with my salesman and the price was reasonable. But I drove off their lot with their word that they was going to see to me getting a Lexus key fob b with my salesman and the price was reasonable. But I drove off their lot with their word that they was going to see to me getting a Lexus key fob because the one they gave me works sometimes and sometimes it doesn’t. I have been sitting in places several time because it wouldn’t work. Now I have contacted Reginald Coleman and David Harrison The Manager several times until now and it is December and now they will not accept nor return my calls. This is unacceptable because I have bought several cars from them. I am very disappointed. I have a car that I just leave in my garage most times because of fear of being stranded. I am now speaking to Fox6 on your side for Help. More
by Lula Walter
Employees Worked With
Dave Harbison
