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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,845 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,845 reviews

November 21, 2021

Great experience. Process was fast, professional, and best prices in the state of Alabama. Reginald was great to work with. More

by justintaylor1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
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November 13, 2021

Excellent service. They take the time to explain what they can do to fix the problem. They will work with you to get the car fixed. More

by Mary Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
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November 11, 2021

Great experience with our sales person and very knowledgeable about our vehicle we are buying. More

by grettajbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jordan
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October 31, 2021

Hands down very good and very respectful !! Also takes the time to help out the customer More

by Randall.s.brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley
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October 31, 2021

Every one is always very helpful and friendly. Always try to be accommodating.Always get good service. More

by Katydid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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October 30, 2021

I used to think that I couldn't get a car from a big car dealer but Serra showed me different and my experience was aewsome. More

by latonyanixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
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October 29, 2021

Service department is awesome. They know their customers and vehicles. Dealership is always very clean. More

by wsbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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October 28, 2021

Larry Pylant was a good salesman Chris McDaniel was a good finance and they got me the car they did More

by alden5945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
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October 26, 2021

The staff at Serra Toyota was very professional, friendly and knowledgeable. I was very satisfied with the service. More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter, Matt Patterson
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October 26, 2021

I wanted my tire rotated, it was not done by the serviceman. I think it would have gave my tires longer life until I bought some. I thought my rotation came with my service More

by Rolled125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

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