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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

October 30, 2021

I used to think that I couldn't get a car from a big car dealer but Serra showed me different and my experience was aewsome. More

by latonyanixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
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October 29, 2021

Service department is awesome. They know their customers and vehicles. Dealership is always very clean. More

by wsbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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October 28, 2021

Larry Pylant was a good salesman Chris McDaniel was a good finance and they got me the car they did More

by alden5945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
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October 26, 2021

The staff at Serra Toyota was very professional, friendly and knowledgeable. I was very satisfied with the service. More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter, Matt Patterson
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October 26, 2021

I wanted my tire rotated, it was not done by the serviceman. I think it would have gave my tires longer life until I bought some. I thought my rotation came with my service More

by Rolled125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

October 24, 2021

Service was great thank you Brian for helping me with my service always a good job More

by lindarhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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October 21, 2021

Very helpful and nice. Super easy to work with and get along with. Had a good experience. Ralph was great! More

by Ryan.whisenhunt1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Gibson
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October 18, 2021

Good service very attentive, helpful, Knowledgeable of every car on lot, let you drive the car More

by wjaj1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Chris Ziadie, Matt Patterson
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October 18, 2021

Dennis wasn’t available when I got there but another nice man took care of me. Dennis came in at the end and then he re did my ticket because I had a coupon. I was there for a simple alignment so it was a More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Matt Patterson
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October 15, 2021

Quinton did an awesome job getting me in the Jeep that I wanted for the payment range I wanted to stay in. More

by alana.ikner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Report | Print
Nov 06, 2021 -

Serra Toyota responded

Hello and thank you for your feedback. We are pleased that your experience went well and our Sales Team did an awesome job in helping you get into the Jeep you were looking for as well as staying within the payment range you needed. We thank you for doing business with Serra Toyota Birmingham and congratulations on your new purchase.

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