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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

October 26, 2021

I wanted my tire rotated, it was not done by the serviceman. I think it would have gave my tires longer life until I bought some. I thought my rotation came with my service More

by Rolled125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

October 26, 2021

The staff at Serra Toyota was very professional, friendly and knowledgeable. I was very satisfied with the service. More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter, Matt Patterson
October 24, 2021

Service was great thank you Brian for helping me with my service always a good job More

by lindarhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 21, 2021

Very helpful and nice. Super easy to work with and get along with. Had a good experience. Ralph was great! More

by Ryan.whisenhunt1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Gibson
October 18, 2021

Dennis wasn’t available when I got there but another nice man took care of me. Dennis came in at the end and then he re did my ticket because I had a coupon. I was there for a simple alignment so it was a More

by Rav4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Matt Patterson
October 18, 2021

Good service very attentive, helpful, Knowledgeable of every car on lot, let you drive the car More

by wjaj1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Chris Ziadie, Matt Patterson
October 15, 2021

Quinton did an awesome job getting me in the Jeep that I wanted for the payment range I wanted to stay in. More

by alana.ikner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Nov 06, 2021 -

Serra Toyota responded

Hello and thank you for your feedback. We are pleased that your experience went well and our Sales Team did an awesome job in helping you get into the Jeep you were looking for as well as staying within the payment range you needed. We thank you for doing business with Serra Toyota Birmingham and congratulations on your new purchase.

October 11, 2021

Very attentive to detail and courteous team! Bryan is the absolute best at what he does! More

by Heymikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 10, 2021

I had a great salesman Brett Galloway. He was such a pleasure to work with. His personality and professionalism was above exceptional! So if you’re in the market for vehicle, go see the awesome team a More

by yllittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Galloway
October 09, 2021

Exceptional customer service. Very friendly and knowledgeable. Only dealership I trust to work on my vehicle. More

by S Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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