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Serra Toyota of Decatur
Decatur, AL
941 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 941 reviews
January 23, 2025
Probably the best run service department I have ever dealt with. They will work with you when you need to schedule services. dealt with. They will work with you when you need to schedule services. More
by JC
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
January 23, 2025
The service is prompt and very friendly. I appreciate the text messaging update very much. I have nothing but positive to say about my experience. I appreciate the text messaging update very much. I have nothing but positive to say about my experience. More
by alan.weatherly
Employees Worked With
Kim Stone
January 22, 2025
nice environment and friendly staff. Well kept, comfortable waiting area and modern facilities, Waiting time frame was as expected and they kept me posted on the status Well kept, comfortable waiting area and modern facilities, Waiting time frame was as expected and they kept me posted on the status More
by cd_dioyca
Employees Worked With
Barry Chandler
January 21, 2025
They were very nice. Got my payments where I needed them. There was a blemish on the interior that they couldn’t remove. I asked to replace part and was told they couldn’ Got my payments where I needed them. There was a blemish on the interior that they couldn’t remove. I asked to replace part and was told they couldn’t do that. Also has a noise that I mentioned and then ignored me. I will be taking my vehicle back. More
by j_l_mc
Employees Worked With
Devon, Paul deBlanc
January 20, 2025
The service is very good and impressive and the customer service team are very helpful friendly people who are willing to help all the time service team are very helpful friendly people who are willing to help all the time More
by ddwill17
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
January 18, 2025
The only downside is it takes a couple hours for an oil change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genui change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genuine care and are super nice. They go above and beyond in the customer service area! Also a girl was handing out chapstick a couple weeks ago for everyone’s long wait. I thought that was very nice of her (don’t know her name) More
by Summerwhitt
Employees Worked With
Steve, Skyler
