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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
913 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 913 reviews

December 30, 2024

Austin Hulsey was easy to work with from start to finish. Thanks to Serra Toyota of Decatur for a great experience More

by mechelehill86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hulsey and Dane Doerflinget
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks so much for sharing your experience with Serra Toyota Decatur. Our team is happy to hear everything went smoothly. Michael McLeod General Manager 256-340-0330

December 29, 2024

They were kind, fast,and considerate of my vehicle and were punctual and informative of my vehicle. More

by sonyamischiefelvis535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Pounds, Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your kind words about our service. We're pleased you had a good experience with us! Michael McLeod General Manager 256-340-0330

December 28, 2024

Everyone at the dealership is very friendly and the service is also awesome! I would definitely recommend them! More

by adamsrussell39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gremaux
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience with Serra Toyota Decatur. We’re pleased to know our team made a positive impression. Take care! Michael McLeod General Manager 256-340-0330

December 27, 2024

Amazing experience. Tristan was the best. Would buy from them and Tristan again. The sales office was a fun place to just be in. Love the music. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Cameron, Michael McLeod
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your feedback. It's wonderful to hear about your experience with our team and the atmosphere in our sales office. Thank you for sharing such positive words! Michael McLeod General Manager 256-340-0330

December 27, 2024

I have used Serra Toyota of Decatur for all of my maintenance services for years. I am very pleased with the professionalism of the people here and the service that I have received. I also bought a n More

by sahood1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Marshall, Joel Capps, Antoine Pyfrom
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We appreciate your trust in Serra Toyota Decatur for both maintenance and purchasing your new Tacoma. It's wonderful to hear you value our team's professionalism. Wishing you safe travels with both trucks! Michael McLeod General Manager 256-340-0330

December 27, 2024

They was very helpful and very nice. They gave us a lot of information to help us with a new purchase. More

by Tara pickers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Glad you found our team at Serra Toyota Decatur helpful and nice. We're here whenever you need more information on your purchase. Michael McLeod General Manager 256-340-0330

December 27, 2024

Dealership staff was very friendly and efficient in getting our repair completed in a timely manner. Staff was very friendly. I will definitely return to this dealership. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Report | Print
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for choosing Serra Toyota Decatur. It's great to see our team provided efficient and friendly service during your visit. Michael McLeod General Manager 256-340-0330

December 26, 2024

Ms Rachel and her staff took care of my car in a very timely fashion and answered my questions. More

by fredandwilma1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your thoughts! Michael McLeod General Manager 256-340-0330

December 26, 2024

Great service and knowledgeable staff. Very professional and willing to put the customer first in all ways. More

by jstyres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
, 2024 Advisor: Meghan Smiley Technician: Keith Hogwood
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a positive experience with Serra Toyota Decatur. Our team is committed to putting our customers first. Thanks for the great review. Michael McLeod General Manager 256-340-0330

December 23, 2024

Had an appt for 7:30 for oil change and tire rotation. Got me in less than an hour. More

by Kim.Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Report | Print
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for the positive feedback on your oil change and tire rotation experience at Serra Toyota Decatur. We're glad to hear it was a smooth visit. Michael McLeod General Manager 256-340-0330

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