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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
962 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 962 reviews

June 13, 2025

Easy to schedule service appointments & timely updates throughout. Text messages on the status of my car while in process. We drive from Huntsville to have my car serviced rather than go to a closer d More

by ellenrosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Raths
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Jun 16, 2025 -

Serra Toyota of Decatur responded

We're honored you choose to travel from Huntsville to work with us. It's great knowing that our text updates made a difference during your visit at Serra Toyota Decatur. Thank you for the recommendation and take care. Michael McLeod General Manager 256-340-0330

June 12, 2025

I was in and out in 1hour. Very friendly and very happy with my service. More

by alantraciewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 16, 2025 -

Serra Toyota of Decatur responded

Happy to hear you had such a quick and friendly visit at Serra Toyota Decatur. We're glad we could assist you efficiently. Take care. Michael McLeod General Manager 256-340-0330

June 12, 2025

I had an amazing experience at Serra Toyota. Jacob Grisham was the best salesman I have ever had the pleasure of dealing with. More

by davidsfleming5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Grisham
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Jun 16, 2025 -

Serra Toyota of Decatur responded

Great to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing! Michael McLeod General Manager 256-340-0330

June 12, 2025

Service department is always friendly and helpful. They always take care of your service needs without trying to oversell. More

by terry.pinkard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antione
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Jun 16, 2025 -

Serra Toyota of Decatur responded

We're glad to hear our service team was friendly and helpful in meeting your needs. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 10, 2025

RACHEL FALLS is a really good service manager. She's a pleasure to deal with. More

by robertgdunnavant3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL FALLS
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Jun 16, 2025 -

Serra Toyota of Decatur responded

Thank you for taking the time to share your kind words. Our team at Serra Toyota Decatur appreciates this positive feedback. Michael McLeod General Manager 256-340-0330

June 09, 2025

Very good service and they were also very knowledgeable, attentive to detail and also helpful helpful More

by Shannon.mcgregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey
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Jun 16, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your positive experience. Our team works hard to ensure knowledgeable and attentive service at Serra Toyota Decatur. Thank you for sharing your thoughts with us. Michael McLeod General Manager 256-340-0330

June 05, 2025

I didn’t have an appointment and they were still able to get me in and out sufficiently. More

by jandbh417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jun 08, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had an efficient visit with us at Serra Toyota Decatur. Thank you for your review and take care. Michael McLeod General Manager 256-340-0330

June 05, 2025

The dealership offered a pleasant atmosphere, and the staff were both polite and welcoming. It was pretty nice. More

by Ceasar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am unable to provide the names as I do not recall them.
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Jun 08, 2025 -

Serra Toyota of Decatur responded

We're pleased to know you had a nice experience at Serra Toyota Decatur. Have a great day. Michael McLeod General Manager 256-340-0330

June 04, 2025

Were polite, professional and helpful. Enjoyed working with Dale Rock. Write at least fifteen words. :-) More

by mike.baker.777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Rock
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Jun 08, 2025 -

Serra Toyota of Decatur responded

We're so pleased to hear you enjoyed working with our team. Thank you for your kind words and support of Serra Toyota Decatur. We hope to serve you again in the future. Michael McLeod General Manager 256-340-0330

June 04, 2025

Great salesman [Mitchell Grubbs] who cares about his customers. Good sales manager who explains the contracts clearly and easily understood. More

by odianneh5680
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
none
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Jun 05, 2025 -

Serra Toyota of Decatur responded

We're grateful for your positive review and are pleased our team could assist you so effectively. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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