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Serra Toyota of Decatur

Decatur, AL

4.8
946 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 946 reviews

January 20, 2025

Everyone is nice! Area is clean. They try to help Anyway T. Can you h u More

by beth3254
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve
Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad to hear you had a pleasant experience at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 20, 2025

Informative service personnel, like the waiting. Still a little pricey for an oil change. I have had my oil changed since 2009 More

by Lazylady.1968
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim Stone
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad to hear that our service team was informative, and we'll definitely consider your comments on pricing. Let us know if there's anything else we can do for you at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 20, 2025

The service is very good and impressive and the customer service team are very helpful friendly people who are willing to help all the time More

by ddwill17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad you found our customer service team helpful and friendly. If there's anything we can assist with in the future, feel free to reach out. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 19, 2025

Kim is always fantastic. The service was very timely I loved the constant updates. Thanks. More

by alan.weatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for your kind words. We're glad our team kept you updated and completed your service in a timely manner. Let us know if you need any further assistance, we are always here to help at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 18, 2025

I am pleased with the customer care that was given. I will recommend this company. More

by sroberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gray
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation of Serra Toyota Decatur. We wish you well. Michael McLeod General Manager 256-340-0330

January 18, 2025

No hassles! Polite and courteous service! The whole buying process was streamlined and super easy! I would definitely recommend! More

by Wade Marona
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul deBlanc
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur. Happy to know the experience was smooth and hassle-free. Michael McLeod General Manager 256-340-0330

January 18, 2025

The only downside is it takes a couple hours for an oil change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genui More

by Summerwhitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Skyler
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback and shout-out to our team. At Serra Toyota Decatur, we appreciate your patience and are pleased to know you had a positive experience with our customer service. Michael McLeod General Manager 256-340-0330

January 17, 2025

I was met in the parking lot with a smile and a hand shake from salesman Nick Groves,.We were able to make deal and I ended up with a larger truck than I was looking for originally, and was offered a ve More

by nashcraig460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience at Serra Toyota Decatur. We're happy to hear that our team was able to assist you in finding the right truck and offer a fair trade-in value. We appreciate your recommendation. Michael McLeod General Manager 256-340-0330

January 16, 2025

Speedy work , good snacks , courteous, that is all I can say .. been going here for years More

by dkeyyauko1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Jones
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for being a loyal customer at Serra Toyota Decatur. We appreciate your kind words and ongoing support. Michael McLeod General Manager 256-340-0330

January 14, 2025

Great service department. They’re customer oriented, efficient and reliable, and not high pressured (most of the time) when you decline extra service. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service department at Serra Toyota Decatur. We appreciate your feedback and look forward to serving you again. Michael McLeod General Manager 256-340-0330

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