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Serra Toyota of Decatur
Decatur, AL
946 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 946 reviews
January 20, 2025
The service is very good and impressive and the customer service team are very helpful friendly people who are willing to help all the time service team are very helpful friendly people who are willing to help all the time More
by ddwill17
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
January 18, 2025
No hassles! Polite and courteous service! The whole buying process was streamlined and super easy! I would definitely recommend! Polite and courteous service! The whole buying process was streamlined and super easy! I would definitely recommend! More
by Wade Marona
Employees Worked With
Paul deBlanc
January 18, 2025
The only downside is it takes a couple hours for an oil change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genui change (with an appointment booked), but the customer service is always great. Steve (the receptionist) and Skyler (the technician) always show genuine care and are super nice. They go above and beyond in the customer service area! Also a girl was handing out chapstick a couple weeks ago for everyone’s long wait. I thought that was very nice of her (don’t know her name) More
by Summerwhitt
Employees Worked With
Steve, Skyler
January 17, 2025
I was met in the parking lot with a smile and a hand shake from salesman Nick Groves,.We were able to make deal and I ended up with a larger truck than I was looking for originally, and was offered a ve shake from salesman Nick Groves,.We were able to make deal and I ended up with a larger truck than I was looking for originally, and was offered a very fair amount for my trade in . They also got me a much lower payment than I expected, everyone there was very friendly and helpful highly recommend I will be back again . More
by nashcraig460
Employees Worked With
Nick Groves
January 14, 2025
Great service department. They’re customer oriented, efficient and reliable, and not high pressured (most of the time) when you decline extra service. They’re customer oriented, efficient and reliable, and not high pressured (most of the time) when you decline extra service. More
by Me
Employees Worked With
Skylar
