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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
947 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 947 reviews

December 27, 2024

I have used Serra Toyota of Decatur for all of my maintenance services for years. I am very pleased with the professionalism of the people here and the service that I have received. I also bought a n More

by sahood1220
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ralph Marshall, Joel Capps, Antoine Pyfrom
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We appreciate your trust in Serra Toyota Decatur for both maintenance and purchasing your new Tacoma. It's wonderful to hear you value our team's professionalism. Wishing you safe travels with both trucks! Michael McLeod General Manager 256-340-0330

December 26, 2024

Ms Rachel and her staff took care of my car in a very timely fashion and answered my questions. More

by fredandwilma1287
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Recommend Dealer
Yes
Employees Worked With
Rachel
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your thoughts! Michael McLeod General Manager 256-340-0330

December 26, 2024

Great service and knowledgeable staff. Very professional and willing to put the customer first in all ways. More

by jstyres
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
, 2024 Advisor: Meghan Smiley Technician: Keith Hogwood
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Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a positive experience with Serra Toyota Decatur. Our team is committed to putting our customers first. Thanks for the great review. Michael McLeod General Manager 256-340-0330

December 23, 2024

I was very pleased with the young man I dealt with his name was Marlowe he was such a nice young man, very knowledgeable and has answered all my questions since my purchase, I would recommend him to anyon More

by kathy_staggs522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. We're glad our team provided helpful service and was able to address all your questions properly. Looking forward to being of assistance again at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

December 23, 2024

Had an appt for 7:30 for oil change and tire rotation. Got me in less than an hour. More

by Kim.Cameron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for the positive feedback on your oil change and tire rotation experience at Serra Toyota Decatur. We're glad to hear it was a smooth visit. Michael McLeod General Manager 256-340-0330

December 22, 2024

Working with Steve is always a great experience. The whole Toyota service team are great More

by Lissa
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur is grateful for your positive feedback. It's always nice to hear when our team makes a strong impression. Michael McLeod General Manager 256-340-0330

December 22, 2024

Does good service work. Great service advisor Kim Stone. Highly recommended. Comparable cost to other shops. More

by harripm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates the recommendation. Our team is glad to have provided you with excellent service and a competitive price. Michael McLeod General Manager 256-340-0330

December 21, 2024

Noah saved me some cash tech was good and making it great to get work done More

by aaron.konen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Noah
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for your feedback. We're glad to hear that our team made a positive impact and helped with savings at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

December 20, 2024

My husband and I were in need of a new car after our 2016 Prius started having major electrical issues. We love Toyota hybrids and decided to look at both the Prius and Rav4. We decided on one of the Rav4' More

by MaryElwood2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves (5 stars!), Paul deBlanc
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur for your Toyota RAV4. We're pleased to hear that our team was able to assist with your purchase and provide in-depth knowledge. Enjoy your new car. Michael McLeod General Manager 256-340-0330

December 18, 2024

Great customer service vert friendly, I was there for a recall,was done very fast. More

by Tituscollier77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words. Serra Toyota Decatur really values your feedback about the recall service. Wishing you well on the road ahead. Michael McLeod General Manager 256-340-0330

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