
Serra Toyota of Decatur
Decatur, AL
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I will gladly continue to use Serra Toyota of Decatur. This was the best experience we have ever had buying a car. Paul listened to what I wanted and made it happen! I didn’t have to spend hours sitting a This was the best experience we have ever had buying a car. Paul listened to what I wanted and made it happen! I didn’t have to spend hours sitting around and signing papers, I was in and out within 2 hours at the most. The warranty I received and the complimentary oil changes were a huge bonus! I really can’t express how happy we are with our cars and the whole experience. Thank you! More
Easy, no haggling experience on purchase and have brought it in for service , 5k rotate tire and full inspection and 10k for oil change and tire rotation…All free. The service department is great; they meet it in for service , 5k rotate tire and full inspection and 10k for oil change and tire rotation…All free. The service department is great; they meet you as you pull in and lets you know the progress of service. Always fast and dependable, plus fresh coffee and pastries while you wait. I will buy another vehicle just because of the service dept!! More
I initially got my car serviced at Serra Toyota because I had such a good experience when I bought it (here). My experience with the Service Department is just as positive as my experience with the Sales Dep had such a good experience when I bought it (here). My experience with the Service Department is just as positive as my experience with the Sales Department, so I have no reason to go anywhere else. And with my most recent service, Steve got me in & out in less than an hour for a very reasonable price! As long as this dealership continues to treat all its customers with the dignity and respect all humans should be afforded, I'll continue coming here! More
Nice place to take your vehicle for servicing. I make an appointment and they send reminders. Once you get there they take possession of the vehicle. You can stay and wait in the lounging area wit I make an appointment and they send reminders. Once you get there they take possession of the vehicle. You can stay and wait in the lounging area with drinks and snacks or you can leave it and come back to pick it up. They will let you know by text when your vehicle is ready to go. More
We bought a 2025 RAV4 from Serra Toyota of Decatur. We're pleased with the purchase. Melvin is easy to deal with. Price is very competitive compared to other dealers. We would highly recommend to go wi We're pleased with the purchase. Melvin is easy to deal with. Price is very competitive compared to other dealers. We would highly recommend to go with them for your new car shopping More
I can’t speak to the sales department, but their service department is outstanding. They run a very tight, professional, friendly maintenance crew. department is outstanding. They run a very tight, professional, friendly maintenance crew. More
Absolutely amazing experience. Was traveling to decatur for work and wife had been wanting a newer seinna mini van. I can not talk highly enough about how I was treated and taken c Was traveling to decatur for work and wife had been wanting a newer seinna mini van. I can not talk highly enough about how I was treated and taken care of. My sales Mr Ralph Marshall was top notch and everyone was so friendly and helpful. Will definitely do business again in the future. Worth the 5 hour drive for sure. More